Transportation Manager

Job Description

As a key member of our Transport Management Team, you will be responsible for managing all transport operational activities from our Larkfield site, which covers London and the Southeast 24 hours a day, 7 days a week. You will be responsible for facilitating the effective utilisation of the fleet of vehicles and ensure service delivery meets and exceeds our customers’ expectations. We operate in a highly regulated industry meaning our transport compliance will be at the forefront of the role. To enable this, you will be supported by a team of six supervisors, who in turn are responsible for circa. 80 drivers and 5 administrators, utilising a fleet of 50+ vehicles.

We are looking for an experienced Transport Manager who has previously managed a large and busy site or multiple sites.

Responsibilities will include:

Operational Planning:

• To work closely with the operations team to plan work demand to meet customer specification, whilst maximising efficiencies, operational resource and ensuring quality of service is maintained.
• Work with defined metrics and utilise this data to provide valuable insight into potential service improvements and efficiencies.
• Identify and solve operational problems whilst understanding and recognising any broader impact across the operation.
• Review transport routes regularly to ensure efficient/effective use of vehicles and drivers.
• Deputise for Area Transport Manager as required and be flexible to travel and attend/cover at other locations across the UK.
• Complete payroll, overtime, absence management and working time directive.
• To work in collaboration with the company Fleet department and service providers and ensure all vehicle related processes are completed for your site/area.

People Management:

• To manage all people related activity for the site or area including employee relations, recruitment, performance, team development and engagement.
• Drive high performance through effective check in meetings, performance reviews and development planning.
• To ensure all team members are trained to high standards and have the relevant knowledge to deliver a great service to our customers.

Customer Service:

• To deliver excellent customer service through the consistent management of our service offering including installs, repairs, and removals.
• To collaborate closely with our Customer Service team to help address any customer queries or issues and ensure any operational actions are completed within the agreed SLA.
• To collaborate closely with our commercial representatives to understand customer requirements and ensure high levels of customer satisfaction and retention are maintained.

Health & Safety:

• Champion Health & Safety and promote best practice and ensure all tasks and processes are completed on the relevant H&S platform or system.
• Attend regular H&S meetings and regularly monitor/report site and area activity.
• To ensure the site or service is compliant with waste management processes, documentation and any relevant legislation.
• To ensure all team members are managing hazardous waste safely and other high-risk activity completed within Operations.
• To ensure all site Health & Safety standards and safe systems of work are maintained by all team members.

Our new Transport Manager will demonstrate:

• Strong communication skills, verbal and written.
• Proven Leadership skills with teams of drivers and warehouse operatives.
• Must hold a CPC.
• Must be IOSH Qualified or working towards this qualification.
• Good knowledge of information technology especially Microsoft Office (Word, Excel, and PowerPoint).
• Excellent organisation skills and attention to detail.
• LGV license would be advantageous.
• ADR license would be advantageous.

Stericycle offers you:

• A Competitive Salary + Bonus & Car Allowance.
• Contributory Pension Scheme.
• Life Insurance.
• Cycle to Work Scheme.
• Access to SteriCares, our employee support fund.
• Stericycle Learning Journey – Your opportunity to develop and progress in your chosen field of work.
• Annual pay review.
• Flu voucher.
• Eye Test voucher.
• And more…

At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people’s lives, communities, and our planet by protecting their health and well-being.

Operating from twenty sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UK’s leading healthcare waste specialist & Information security solutions provider. Built on unrivalled knowledge and expertise, we are the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

We welcome applications from anybody who considers they match the requirements of the post, irrespective of background.