Prestigious Client based in Lutterworth are seeking a Transport Supervisor to start immediately on a temporary contract which may lead to a permanent role for the right person.
The role is varied and ideally would cover the areas specified below:
- Ensuring H&S and legal compliance around the role.
- Allocate vehicles and drivers to routes in accordance with transport plan.
- Plan, organise and manage the work for all transport staff and its customers.
- Control driver resource including holiday allocation, absence cover and cost effective use of agency labour.
- Understand and meet the company’s Operating Licence obligations ensuring that appropriate controls and procedures are rigorously enforced.
- Ensure Health and Safety, Environmental and Operator's Licence compliance, whilst delivering best in class customer service, measured against business KPIs for Safety, Service and Profitability.
- Ensure that all aspects of Health & Safety are adhered to, including H&S induction and training, operating procedures, near miss reporting and emergency procedures.
- Monitor daily driver hours including working time directive.
- Responsibility for personnel, monitoring their progress and being their first point of contact should a problem arise.
- Utilise the Transport Management System to oversee and manage all aspects of compliance for the transport operation.
- Development of customer relationships, managing questions and complaints calmly and decisively.
- Conducting investigations and accident investigations in co-operation with government agencies to determine causes of transportation accidents and to improve safety procedures and report findings to Transport Manager.
- Completing any investigations, meetings or hearings as a result of an employee relations issue.
- Ensure effective communication is maintained at all times including daily brief and debrief of drivers.
- Completion of DBS checks and worker risk assessments, where applicable.
- Compilation of KPI reports and maintaining records.
- Responsibility for organising and overseeing all health and safety checks, hygiene and routine vehicle checks and adhering to both company and statutory requirements.
- Leading, empowering and developing a team of drivers and transport assistants, who may be working remotely, either alone or in small teams, in order to deliver a high-quality service to customers.
- Any other duties as and when required by senior management.
- Downloading vehicles and locking them in and out.
- Ability to work on own without being micromanaged with minimal supervision when required.
This is a Monday to Friday role covering the hours of 6am to 7pm on a rota basis, normally 40 hours per week.