Transport Operations Manager

Hexagon Recruitment Partners are recruiting an experienced and dynamic Transport Operations Manager to join our Clients leading airfreight transport team at Heathrow. If you have a strong background in the airfreight distribution sector and thrive in a fast-paced logistics environment, this is an exciting opportunity to contribute to a blue-chip transport operation.

As the Transport Operations Manager, youll oversee a team of 5-6 planners and approximately 40 trucks, taking responsibility for planning, customer satisfaction, and ensuring smooth transport operations. You will be the primary point of contact for customers and main hauliers, with a strong focus on operational efficiency, communication, and compliance.

Key Responsibilities:

As the Transport Operations Manager, you will:

• Manage a team of 5-6 planners and oversee around 40 trucks, ensuring effective performance and development of the team.
• Ensure a seamless interface between all areas of the transport operation to maximize efficiency and productivity.
• Be the first point of contact for customers and hauliers, focusing on excellent customer satisfaction and communication.
• Ensure full compliance with transport legislation, health & safety regulations, and statutory company standards.
• Propose and implement changes to improve operational efficiency, service levels, and performance outcomes.
• Lead a team of approximately 80 drivers alongside the planning team, ensuring KPIs related to compliance, service, and financial targets are consistently met.
• Maintain clear and effective communication across the transport operation, ensuring all team members are aligned with company objectives.

What Were Looking For:

• Minimum 5+ years of transport management experience (UK), ideally within a multi-site logistics environment.
• A solid working knowledge of the airfreight distribution sector is essential.
• National/International CPC qualification is mandatory.
• Proven ability to motivate, manage, and develop teams, with experience in a similar logistics operation highly desirable.
• Excellent communicator at all levels, capable of building strong relationships across the business and with external partners.
• A focus on delivering high-quality service and exceeding customer expectations.
• Strong tolerance for change and the ability to thrive in a competitive and evolving environment.
• Commercially focused with a drive for achieving KPIs, ensuring compliance, and optimizing operational performance.

If you have the experience, qualifications, and passion for leading a high-performance transport team in the airfreight sector, we want to hear from you!