Transport Coordinator

Bennett and Game are working alongside a logistics and courier company specializing in fast and reliable delivery services. The company offers a range of services, including parcel delivery, freight transportation, and express courier solutions for businesses and individuals. The business is currently looking for a Transport Co-ordinator at their site based in Birmingham.

Senior Network Transport Co-ordinator Job Overview

To support both internal and external stakeholders in providing an efficient and proactive service whilst maintaining excellent client service.

Responsibilities

• Control delivery functions of circa 27 trucks
• Answer incoming client and partner queries via telephone, email, and Nexus messaging promptly, to avoid escalation.
• Liaise internally with warehouse, customer service team, and drivers.
• Updating of system and reports in a timely manner.
• General associated admin tasks and team support.
• Monitoring driver performance systemically.
• Review and update process periodically ensuring all colleagues are cross-trained.
• Lead projects and subsequent roll out as required.

Job Requirements

• Prior experience of working in a fast-paced pallet network environment.
• Attention to detail, follow process through to natural conclusion.

Salary & Benefits

• Working Hours - 07:00 - 15:30 or 08:00 to 16:30 - Lunch included
• Salary - 27K - 30K+ DOE
• Pension
• Opportunity to progress