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Transport Coordinator

Bennett and Game Recruitment LTD

Birmingham

On-site

GBP 27,000 - 30,000

Full time

16 days ago

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An established industry player is seeking a Transport Co-ordinator to enhance their logistics operations in Birmingham. This role involves overseeing the delivery functions of a fleet of trucks, ensuring excellent client service, and supporting both internal and external stakeholders. The ideal candidate will thrive in a fast-paced environment, showcasing strong attention to detail and effective issue resolution skills. Join a dynamic team where your contributions will directly impact the efficiency of delivery services and open up opportunities for career progression within the company.

Pension

Opportunity to progress

Lunch included

Experience in a fast-paced pallet network environment is essential.
Strong attention to detail and process adherence required.

Control delivery functions of approximately 27 trucks.
Manage client and partner queries efficiently via various channels.
Lead projects and ensure all colleagues are cross-trained.

Attention to detail

Issue resolution

Client service

Bennett and Game are working alongside a logistics and courier company specializing in fast and reliable delivery services. The company offers a range of services, including parcel delivery, freight transportation, and express courier solutions for businesses and individuals. The business is currently looking for a Transport Co-ordinator at their site based in Birmingham.

Senior Network Transport Co-ordinator Job Overview

To support both internal and external stakeholders in providing an efficient and proactive service whilst maintaining excellent client service.

Control delivery functions of circa 27 trucks
Answer incoming client and partner queries via telephone, email, and Nexus messaging promptly, to avoid escalation.
Issue resolution
Liaise internally with warehouse, customer service team, and drivers.
Updating of system and reports in a timely manner.
General associated admin tasks and team support.
Monitoring driver performance systemically.
Review and update process periodically ensuring all colleagues are cross-trained.
Lead projects and subsequent roll out as required.

Senior Network Transport Co-ordinator Job Requirements