Transformation and Improvement Lead - Planned Care

Band 8c, Full Time, Permanent

The Transformation and Improvement Lead – Planned Care will drive large-scale transformation initiatives to enhance the efficiency, quality, and sustainability of planned care services within the acute hospital. Working closely with clinical, operational, and executive teams, this role will design and implement solutions to optimise elective care pathways, reduce waiting times, and improve patient outcomes.

The post-holder will play a key role in ensuring the Trust meets national targets, including Referral to Treatment (RTT) standards, while delivering high-quality, cost-effective care. Supporting the Executive and Director of Transformation, they will lead one or more transformation programmes, identify opportunities for productivity and performance improvements, and facilitate rapid improvement workshops.

Additionally, the role involves overseeing project budgets and ensuring that planned benefits are delivered on time and as expected.

Proposed Interview Date - 6th May 2025

Key Responsibilities:

1. Strategic Leadership
2. Transformation and Improvement
3. Collaboration and Stakeholder Engagement
4. Performance Management and Governance
5. Change Management and Workforce Development
6. Financial and Resource Management

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.

CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.

Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.

Our experienced staff take care of people of all ages across the borough of Croydon. We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

For further details / informal visits contact:

Name: Charlotte Soutchott
Job title: Director of Transformation
Email address: c.southcott2@nhs.net
Telephone number: 07854721518