Transactional Services Assistant

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

We currently have a Transactional Services Assistant position available for a motivated individual to join our team in Exeter. Joining us on a full-time, permanent basis you will receive a competitive salary plus excellent benefits.

About the role:

This is an exciting opportunity to join our Transactional Services team who are dedicated to providing quality service to the business. The main focus of the role is processing invoices from a range of suppliers to ensure timely payments to these key stakeholders and also to raise sales ledger invoices on behalf of all Pennon Group Companies and enabling successful debt collection for all parties.

• Working in this fast-paced environment you will be ensuring all our key stakeholders' expectations are met.
• Working through various invoice workflows to ensure that invoices which do not automatically progress to payment are processed.
• Validation of invoices via KOFAX into the invoice storage system.
• Using the available software to undertake reconciliation of supplier statements, both reactive and proactive.
• Preparing Payment runs – ensuring that payments are validated and evidenced in accordance with tight audit guidelines.
• Ensure Wholesale invoices are loaded as per the schedule provided by the finance teams.
• Reconcile and allocate cash received and post to Ellipse Sales Ledger daily and investigate and resolve discrepancies.
• Monthly reconciliations of cash and sales ledger invoicing in particular income related to Developer Services, Searches and other internal stakeholders.
• Maximising cash flow through effective credit control and collections of commercial debt with agreed escalation routes where appropriate.

• Practical knowledge of all Microsoft Office applications.
• Sales Ledger and/or Purchase Ledger experience preferred.
• Ability to work flexibly and under pressure.
• Good verbal communication skills.
• Good numeracy skills.
• Polite and pleasant telephone manner.

If you love learning new skills and working as part of a team, this could be the role for you. Closing Date: 23rd April 2025

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.