Training & Compliance Manager

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Training & Compliance Manager to join our fantastic team based at one of our respected clients, a trusted leader in digital payments. You will be working in a modern, state of the art office where you can really thrive in your role and make use of the smart space to benefit your everyday working life!

What do you get from us:

• The Role - Fixed Term up to 1 Year - Full Time - Monday to Friday 0800 to 1700
• Pay: Up to £45,000 depending on experience
• Access to an Online GP Service for you and your dependents
• Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing - access to mental health support specialists

A typical day in the life as a Training & Compliance Manager:

• Identify training needs across the Client portfolio.
• Create, and deliver an ongoing training matrix / schedule / plan to meet all needs.
• Ensure that all security training material and training aids, manuals and other similar documentation are constantly maintained and updated to meet regulated and internal standards.
• Working closely with the wider Wilson James learning department to ensure that sufficient and appropriate company personnel are trained to carry out security procedures.
• To align the overall training strategy for Wilson James along with development plans at all levels and effective use of the iLearn,- e-learning platform.
• Have a full understanding of the functions covered at all locations including areas such as Security, CCTV, Reception, Gatehouse, and General Business Support.

What are we looking for?

We are looking for people who are passionate about helping others and keeping those around you both safe and secure.

• Training qualification or training experience
• Experience preferably in a Security, customer experience or hospitality environment.
• Strong written communication skills, particularly the preparation of procedural documents, manuals, formal reports, and correspondence with clients.
• Strong presentation skills and ability to deliver training programmes into service delivery excellence.
• Competent on Microsoft Word/Excel/Outlook/PowerPoint
• Understanding of the British Standards in Security.
• Passionate about people learning and growing.

Apply today and secure your future with Wilson James!

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, click here.

Our Vetting Requirements:

To be successful, candidates selected for an interview must provide evidence of their last 5 years of employment history; any gaps (e.g., education, traveling, or claiming benefits) must be explained and supported with documentation. This helps us to maintain our compliance in upholding the BS7858 employment checks certification.

Internal Applicants:

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.