Training and Recruitment Manager

Training, Volunteering and Systems Manager

Permanent role in Milton Keynes

Office based - 36 hours a week (some remote working)

Salary GBP31,000 - GBP34,000 per annum

Our Client, a local charity, is seeking a dedicated and dynamic individual to join their Senior Management Team and oversee the core elements of their volunteering programme and Learning and Development strategy, as well as deliver in-house training and provide first-line support to staff, trustees, and volunteers on major operational systems.

Key duties will include:

• Coordinate the recruitment and selection programme for all new volunteers applying for roles.
• Manage and deliver the induction and initial training for new volunteers, trustees, and paid staff.
• Support and assist staff, trustees, and volunteers with basic IT and systems-related queries.
• Deliver basic training on case recording, telephony, email, and video call systems.
• Evaluate and design new training resources and learning materials as appropriate.

Qualifications and Experience:

• Extensive experience in training and development roles.
• Strong IT skills and the ability to coach others on key systems.
• Experience in volunteer management, including recruitment, welfare, and disciplinary actions.
• Ability to draft and implement strategic plans.
• Excellent communication, negotiation, and interpersonal skills.