Training and Implementation Consultant

Pinewood.AI is seeking experienced professionals from the automotive dealership world to join our growing Training and Implementation Team. Whether you've worked as a dealership accountant, aftersales advisor, or sales administrator, this is your opportunity to support our rapid company growth and make a real impact.

In this role, you'll collaborate with new and existing clients to implement our award-winning Dealership Management System - Pinewood DMS.

If you have experience in configuring and implementing business-critical software and can translate complex automotive processes into seamless software solutions, we want to hear from you. This is a customer-focused role that requires regular travel to customer sites.

What to Expect

In this role, you will:

1. Implement Pinewood DMS for new and existing automotive retailers across the UK and internationally.
2. Ensure a high-quality implementation process by continuously reviewing and refining practices.
3. Work closely with customers to understand their needs, configure parameters, and set up the system for a seamless 'Go Live' experience.
4. Deliver remote and on-site consultancy tailored to the unique needs of each client.
5. Run clear, engaging training sessions to help clients unlock the full value of the system.
6. Continuously develop your knowledge of Pinewood DMS, including its parameters, functionalities, and integrations.

About You

You'll be an excellent communicator, capable of collaborating and building strong relationships with clients and colleagues across the business. Your problem-solving mindset and deep understanding of the automotive industry will be key to your success.

What you'll need:

1. A strong background in the automotive industry, particularly in a dealership environment. Willingness to travel regularly (up to 80% of your time will be spent on client sites in the UK and internationally).
2. A clean UK driving license (No more than 6 points).
3. Exceptional organisational skills to manage and prioritise multiple projects.
4. A deep understanding of automotive retail processes.
5. Relevant finance or accounting qualification, such as AAT Level 4.
6. Experience maintaining balance sheets, producing annual budgets, and generating accurate financial reports - with the ability to incorporate these into the DMS.
7. Hands-on experience using Pinewood DMS in a dealership capacity.

What's in it for You

We provide full on-the-job training, a flexible work environment, and opportunities to build a long-term career with us.

Here's what you can expect:

1. Competitive salary and a generous bonus scheme.
2. Company car.
3. Pension and life assurance.
4. Hybrid working options.
5. Clear progression pathways with regular 1-to-1s.
6. Employee recognition and awards.

About Us

Pinewood.AI, established in 1981 and headquartered in Birmingham, UK, offers a cutting-edge cloud-based solution for global automotive retailers. Our Dealership Management System helps clients streamline operations, deliver exceptional customer service, and boost profitability.

Complemented by our suite of integrated mobile apps, Pinewood DMS enhances digitalisation within motor dealerships. Over 30,000 users rely on our system daily across the UK, Nordics, South Africa, Asia Pacific, and Europe.

What Happens Next

Apply!
Phone chat to learn more about each other
Interview
Final interview