Trainee Insurance Advisor

Jensten; Fen Drayton; On-site; GBP 20,000 - 30,000

Job description

One Broker (part of the Jensten Group) are pleased to be recruiting a Trainee Insurance Advisor for our successful team in Cambridge.

Our friendly Personal Lines team is made up of 11 colleagues, that sit in a wider broking office of 40 + people. While we offer a range of Personal insurance, this role will focus on providing our Clients with adequate Home insurance cover – both standard and non-standard.

We are looking for someone with previous office and customer service experience who wants to join our team and develop a rewarding career within the Insurance Broking sector. You will be given full support and training to learn about our Household products and be able to advise Clients on their insurance needs.

Initially working full time in the office, a blend of office and home working will be available on completion of probation.

Key objectives & responsibilities will include:

• Checking new policy documentation for accuracy and forwarding to clients or liaising with insurers
• Negotiating and inviting renewal of allocated client’s policies
• Ensuring all Client records reflect the current risk on cover at all time including accuracy of sums insured, perils, excesses, extensions and exclusions
• Processing mid-term adjustments
• Dealing with clients’ day to day enquiries on a daily basis, responding promptly and managing expectations
• Maintaining effective diary system
• Liaising with Claims dept over claims queries / reports

About You

As a Trainee Insurance Advisor, you will need to have strong customer service skills, the ability to multi-task and good time management skills. You will also need to have prior office experience.

Other skills/requirements:

• A good understanding of Microsoft Word, Excel and Outlook
• Strong communication and problem solving skills
• A sincere interest in developing a career within the insurance/broking sector
• Customer service experience from a professional office environment
• A desire to work towards CII Qualifications (not essential)

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
• Auto enrolment into our excellent pension scheme (5% employer matched contribution)
• Flex-benefits- A range of flexible benefits to choose from, that are most important to you
• Group Life Assurance cover
• 3 months Maternity, Paternity & Adoption leave all fully paid
• Professional qualification study support relevant to your role and career
• Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
• Holiday purchase scheme- up to 5 days annually

About Us:

One Broker Group (part of the Jensten Group) services commercial and personal clients across East Anglia, with a focus on business, property and haulage. The business has also built an impressive range of specialist schemes with national distribution, including solutions for private ambulances, community-led housing, community assets, thatched homes and classic cars.

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.