Trainee Fleet Underwriter

Overview

Job Description

Trainee Underwriter

Grade: 4Reporting to: Senior Underwriter / Product Manager / Team LeaderLocation: Swansea / London

About us

IQUW is a speciality (re)insurer at Lloyd’s (Syndicate 1856) underwriting a diverse range of Property, Commercial and Speciality (re)insurance products from Cargo and Marine to Political Violence, Terror and War. We combine data, intelligent automation and human expertise to make smart decisions, fast.

ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For those people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

The role

ERS is a leading underwriter of a wide range of specialist motor insurance products. Within ERS’s strategy of being the UKs leading specialist motor insurer, our focus is on delivering sustainable, high margin growth in these segments through the provision of high-quality propositions to a wide range of broker partners.

The Underwriter’s primary responsibility is to write a range of medium to complex risks within the products risk appetite and within own individual underwriting authority. You will also act as a referral point for team members with a lower level of authority helping to develop their technical knowledge and understanding.

The role is market visible which will see you working closely with our broker partners and forming solid trading relationships, these relationships will help ERS achieve their short- and long-term financial plans by seeking to broaden our market penetration.

Success in the role will require technical expertise in our product(s) and frequent collaboration with other business functions to ensure that we leverage capabilities from across the business in delivering first class propositions to our chosen market.

Key responsibilities

• Contributing to the execution of the underwriting strategy for the Class of Business, working within the agreed risk appetite and own individual authority to process quotes, renewals, Mid-term adjustments and cancellations.
• Providing input to the development of our underwriting appetite for our product(s) based on your market knowledge and product expertise to take advantage of market opportunities.
• Assisting in the management of portfolio performance through the analysis of results and the ability to make recommendations which will drive continuous performance improvement.
• Supporting the Team Leader and Operations Manager to create a high-performance culture by demonstrating role model behaviours.
• Work with the operational leadership team & technical training team to help identify training needs and support employee development through feedback, coaching and training to improve team competency and performance
• Always aiming to get things right first time, achieving the agreed levels of quality
• Act as our first line of defense. Understand and adhere to the zero- tolerance fraud strategy by identifying and referring potentially fraudulent activity to the Policy Validation Unit within the required timeframe.
• Having significant awareness of and ensuring adherence to all regulatory requirements, guidelines and working practices – both internally and externally.
• Understand and adhere to the complaint handling process, attempting to resolve complaints informally whenever possible and referring any unresolved complaints to the escalation point or Customer Relations within the specified time- frame.
• Proactively seeking to learn and develop to ensure the best possible performance.
• Support and actively demonstrate through behaviours, interactions and appearance, the high-performance culture ERS aspires to develop.

• Achieve personal performance targets and work collaboratively with others to deliver against our combined key metrics, business objectives and strategy.

The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

Essential qualifications, skills and experience

• Aptitude for utilising Data from various sources in decision making, with excellent attention to detail and accuracy.
• Good commercial awareness that allows you to identify and take advantage of market opportunities.
• The ability to Communicate clearly and efficiently at all levels.
• Innovation and Problem-solving skills, using creative ways to address challenges.
• Possessing interpersonal skills which will allow you to build and maintain relationships with both internal stakeholders and broker partners. Being comfortable with potentially challenging conversations.
• A clear desire to continually learn and develop, embracing available opportunities for growth.
• Performance focused, setting stretching and motivating goals, and developing structured plans to deliver desired outcomes. Achieving the highest standards possible through teamwork and collaboration.
• Shows a positive and tenacious approach to challenge, adapting quickly to change, whilst conveying awareness of own and others’ emotions when under pressure.