Trainee European Import Operator

Simarco International Ltd; Bedford; On-site; GBP 20,000 - 30,000; Full time

Job description

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team—apply today!

Position:

The main purpose of the role is to provide valuable service in our operations department, to organise the safe, efficient and cost-effective transportation of goods.

Key Duties & Responsibilities:

• Develop key service relationships with customers for an effective and efficient service
• Develop strong relationships with overseas agents and suppliers
• Quoting customers on a daily basis
• Responsible for the Profit/Loss on the service
• Ensure the delivery and or collection of goods across Europe
• Comply with EU and UK regulations and requirements regarding export/import documentation
• Attend regular reviews of performance and annual appraisal meeting with manager
• Learn and operate our in-house system
• Maintaining accurate administrative records
• Resolving and managing queries and complaints courteously and efficiently

Requirements:

Key Skills and Qualifications to succeed in this role:

• Bi-Lingual Italian and English – both written & verbal would be ideal but not essential.
• Computer literate with extremely accurate data entry and attention to detail.
• Some experience working in operations desired but not essential as we are willing to train anyone who may be interested.
• Must be commercially aware and liaise closely with the sales department, be able to negotiate favourable rates and win business for their trade route.
• Good communication skills and high level of customer service.
• Ability to work as part of a busy team.
• Good communication and organisational skills.
• Some knowledge of imports and transport operations would be an advantage.

Other Information:

Job Title: Trainee Import/Export Coordinator
Location: Ipswich
Salary: Market-leading salary for Trainee role
Hours: Monday to Friday – 9am to 5.30pm

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Are you looking to start an exciting career in logistics and freight forwarding?

We have a fantastic opportunity for a Trainee Import/Export Coordinator to join our operations team in Ipswich. This is your chance to learn the ins and outs of global shipping, gain valuable industry knowledge, and grow within a supportive and dynamic team.

Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team—apply today!

Key Skills and Qualifications to succeed in this role:

• Excellent customer service skills – clear and confident communicator
• Strong attention to detail – accuracy is very important
• Organised and efficient – able to manage deadlines and priorities
• Computer literate – comfortable using systems and spreadsheets
• Team player – works well with others and can take the initiative
• GCSE’s (or equivalent) in Maths & English – good grades are essential
• Previous experience in freight forwarding is a bonus but not essential as full training will be provided.

We can offer you:

• We offer an attractive salary – with room to grow!
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform
• Full training and career development opportunities
• Cycle to work scheme
• Regular engagement initiative including treat days!
• Learning Management System for continuous learning
• Mental health forum in place to support with well-being.

Ready to launch your career in Logistics?

If you are organised, motivated and ready to take the next step in an exciting career, we’d love to hear from you!