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Trainee Estate Agent

Stirling Ackroyd Group

West Byfleet

On-site

GBP 10,000 - 40,000

30+ days ago

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Job summary

An established industry player is seeking a Trainee Estate Agent to join their dynamic team. This role offers the opportunity to engage with clients, identify business opportunities, and support a network of branches. You'll be making outbound calls, managing inquiries, and following up on valuations, all while working towards performance targets. With a focus on exceptional customer service, this position is perfect for those who are ambitious and eager to learn about the property market. Join a supportive environment that values your growth and offers a comprehensive benefits package.

Benefits

Employee Assistance Programme

Retail Discounts

Awards & Incentives

Generous Holiday Allowance

Excellent Parental Leave

Structured Training & Support

Qualifications

  • Experience in sales, telesales, or customer service is essential.
  • Exceptional customer service skills with a fantastic telephone manner.

Responsibilities

  • Identify and maximize business opportunities from leads.
  • Make outbound calls and handle inbound inquiries efficiently.
  • Generate valuations for a network of 30+ branches.

Skills

Customer Service

Sales Experience

Telesales

Communication Skills

Ambition

Job description

Job Title: Trainee Estate Agent

Location: Byfleet Head Office

Brand: Stirling Ackroyd

Hours: Monday to Friday, 8:30am to 6:00pm.

Salary: OTE: up to £27,000.00 per annum (Year 1)

The main responsibility of a Trainee Estate Agent is to identify and maximise the business opportunities from external and internal leads, supporting the branch network with booking viewings, appraisals and valuations.

Daily activities will include:
  1. Making outbound calls to existing and new clients to engage interest
  2. Receiving inbound call enquiries and dealing with them efficiently whilst maximising on business opportunities
  3. Identifying opportunities within these leads by recognising whether the client has a property to sell/let, mortgage and solicitor requirements
  4. Following up valuations to stay in regular contact with clients until the point of marketing
  5. Assisting our local offices by generating valuations for our network of 30+ branches
  6. Working towards set performance targets
The successful candidate will have:
  1. Previous experience working in a sales, telesales or customer service environment
  2. Exceptional customer service skills with a fantastic telephone manner and the ability to build rapport
  3. Confident and articulate in both verbal and written communications
  4. Ambitious, resilient and consistent in your approach
  5. Keen to learn and develop your property knowledge
Benefits:
  1. Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
  2. Retail discounts.
  3. Regular awards & incentives for Top achievers.
  4. Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
  5. Excellent parental leave & company fertility policy in place.
  6. Structured training & support.
Stirling Ackroyd as part of the Leaders Romans Group, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

Leader Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
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