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Train Planner Operations Assistant

Grand Central Railway Company Limited

York

Hybrid

GBP 30,000

8 days ago

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Job summary

An established industry player is seeking a Train Planning & Operations Assistant to join their dynamic team in York. This full-time role offers an exciting opportunity to contribute to the development of train timetables and resource plans. You will collaborate with various stakeholders, ensuring compliance with industry standards while delivering exceptional service. With a focus on teamwork and effective communication, you will thrive in a fast-paced environment. Enjoy generous benefits, including unlimited free travel for you and your family, a contributory pension scheme, and a comprehensive wellness package. If you're passionate about the rail industry, this is the perfect chance to make a difference.

Benefits

Contributory Pension Scheme

Unlimited Free Travel

Employee Assistance Programme

Company Medical Insurance

Company Wellness Package

Child Care Vouchers

Cycle to Work Scheme

Employee Rewards Scheme

Qualifications

  • Strong communication and teamwork skills are essential.
  • High level of computer literacy is required.

Responsibilities

  • Support train planning activities and liaise with stakeholders.
  • Produce new/amended train schedules and resource plans.

Skills

Communication Skills

Teamwork

Computer Literacy

Ability to Work Under Pressure

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Train Planner Operations Assistant page is loaded

Train Planner Operations Assistant

Apply locations York time type Full time posted on Posted Yesterday time left to apply End Date: April 3, 2025 (6 days left to apply) job requisition id JR029078

Are you looking for your next role in the rail industry?

If so, we have an exciting opportunity to join the Grand Central Train Service Delivery Team as a Train Planning & Operations Assistant, based in York, and we would love for you to be part of it!

Contract: this is a full-time permanent contract working Monday to Friday with hybrid working options and a salary of £30,000 per annum. Internal applications this can be done on a secondment basis.

What will I be doing as a Train Planning & Operations Assistant?

Reporting into the Timetable Planning Manager you will support in the delivery of all train planning activities associated with the development of Grand Central timetables and supporting resource plans whilst from time to time, helping with activities such as train crew rosters or diagrams.

  • Liaise with Network Rail and other operators in preparation of timetable bids in line with the requirements of the Network Code and to meet business objectives (including commercial, operational and performance criteria)
  • Support the validation of offers received for both LTP and STP as required and maintain industry timescales for availability of amended timetable information in downstream systems at T-12.
  • Support the LTP and STP timetable development processes in line with agreed industry timescales and standards.
  • Produce all new/amended train schedules and resource plans required to deliver the agreed timetable strategy ensuring compliance with the applicable rules and laid down timescales.
  • Administer an effective internal communication process to ensure that all internal stakeholders are fully consulted regarding forthcoming changes to GC timetable and resource plans.
  • Support in the transition between plan and delivery to ensure that all arrangements needed for successful delivery on the day are in place.
  • Support the Timetable Planning Manager as required, including the completion of relevant project work.
  • Full training will be provided.

What will I need to be successful as a Train Planning & Operations Assistant?

  • The ability to work effectively under pressure and be able to meet tight deadlines.
  • Strong communication and teamwork skills, as well as the ability to work independently when required.
  • High level of computer literacy, including in-depth knowledge of Microsoft Excel, Word and PowerPoint.
  • Experience of working with both internal and external stakeholders.

Grand Central Benefits:

  • Contributory Pension Scheme: Arriva Workplace Pension Plan (AWPP) provided by Standard Life
  • Unlimited Free Travel for you and your immediate family on all Grand Central services. In addition, we currently offer concessionary travel on other Arriva Trains UK franchises.
  • Employee Assistance Programme provided by Health Assured: free, confidential 24-hour telephone counselling and information services.

Benefits available upon completion of probation period (3-6 months):

  • Friends & Family Passes pro-rata allocation of return standard class journeys (terms & conditions apply)
  • Company Medical Insurance provided by AXA PPP Healthcare (taxable benefit)
  • Company Wellness Package (including dental/optical treatment) provided by WPA (taxable benefit).
  • Child Care Vouchers Scheme
  • Cycle to Work Scheme
  • Arriva Village employee rewards and benefits scheme

About us;

Grand Central which is part of the Arriva Group, are an open-access train operator linking the North East and West Yorkshire with London. This means we don't get any sort of help from the government and our only loyalty is to our customers - it's in our interest to give you the best journey possible.

We've been connecting London Kings Cross, Yorkshire and the North East since 2007, and our customers consistently rate us as one of the best train companies in the country. Calling at the smaller stations which other operators might miss, which means we're always looking to be active in the local community, through our various social responsibility programs and helping local organisations.

To apply for this role please submit a copy of your most up to date CV and a Covering Letter.

At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.

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