Train Dispatcher

Berry Recruitment; Welwyn Garden City; On-site; Full time

Job description

Train Dispatch Role - Berry Recruitment

About Us: Berry Recruitment connects talented individuals with exciting opportunities. Our rail division working closely with a major rail network provider are offering great roles for those passionate about delivering excellent passenger experiences.

Paying from 12.21ph at start of training process to 16.40ph on successful completion of probation period.

Your Responsibilities:

• Responsible for passenger safety whilst boarding and exiting trains.
• Monitor and manage train departures, ensuring safety and punctuality.
• Maintain focus and attention to detail in this busy, safety-critical role.
• Participating in station security checks.

What We're Looking For:

• Face-to-face customer service experience.
• Essential knowledge or prior experience in Train Dispatch roles (preferable)
• Calm and confident communication skills, especially when working under pressure.
• Physically fit and well-presented for active shifts (4-12 hours).
• Flexibility to work different times, including nights and weekends.
• Strong understanding of customer health and safety.
• Able to start work at different locations on the rail network.

What You'll Gain:

• Free train pass for travel to various work locations.
• Opportunity to work morning, evening, and night shifts.
• Paid training to prepare you for the role.

Application Process:

1. Complete online tests (focus and customer service).
2. Undergo and pass a DBS check.
3. Pass drug and alcohol screening and a medical assessment.(Same day)
4. Join our paid Train Dispatch training course.

This is a temp to perm position with an ongoing opportunity once probation has successfully completed.

This role is perfect for someone who enjoys a dynamic work environment and values safety and customer care. Apply now to start your journey!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.