Trailer Workshop Supervisor

TIP Trailer Services; Nuneaton; On-site; GBP 35,000 - 45,000; Full time

Job description

Workshop Supervisor
Location: Nuneaton
Employment Type: Full Time – Shift 4 on 4 off
Working Hours: 4 on 4 off working 40.5hrs per week. 6am – 6pm
Salary: Up to £44,226

Why Join Us?

At TIP, we’re proud to be a Great Place to Work Certified company and a true market leader in providing transportation and logistics solutions across Europe.

We offer one of the most attractive benefits packages in the industry, and here’s what sets us apart:

• Unbeatable Holiday Package: Enjoy 23 days of annual leave, taking 4 days holiday = 12 days off. Meaning you have 69 days off per year! You can also buy/sell an additional 2.5 holidays per year!
• Outstanding Earning Potential: Boost your income with overtime paid at time and a half, and double pay on Sundays. Your skills and dedication deserve generous rewards!
• £1,000 Referral Scheme: Know a top-notch technician who’d thrive here? Refer them and earn £1,000!
• Private Healthcare for You & Your Loved Ones: We invest in your health and well-being. Our private healthcare plan, a rare benefit in the industry, can be extended to cover your immediate family. We look after you and the ones you care about most.
• Pension & Financial Security: We provide a solid company pension, life assurance at 3x your salary, and Group Income Protection (GIP) for long-term peace of mind.
• Seasonal Rewards & Recognition: Celebrate the festive season with high street Christmas vouchers because we appreciate all you do.

What You'll Be Doing:

• Perform day-to-day trailer repairs, servicing, and inspections in the workshop, on the roadside, or at customer sites.
• Prioritise jobs and plan workloads to ensure customers are back on the road as quickly as possible.
• Use your experience to identify the most cost-effective and efficient repair methods.
• Help keep the workshop safe, clean, and organised while ensuring health and safety standards are met.
• Keep accurate records of completed work and process paperwork on time.
• Work with your manager to ensure the workshop is running smoothly, including managing holiday cover, stock levels, and overtime.
• Identify opportunities to claim under manufacturer warranties or goodwill schemes where applicable.
• Support the training and development of your teammates by sharing knowledge and skills.
• Ensure all company vehicles are operated safely and within the law.
• Be a champion for customer service by delivering quality work and representing TIP’s values.
• Highlight any additional repair opportunities or potential business opportunities to your manager.

Whilst the above outlines the main duties of the post, the list is not exhaustive, and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager.

Who We’re Looking For:

• A qualified and experienced technician with expertise in trailer repair (City & Guilds Level 1, 2, 3, or equivalent).
• Someone who thrives in a team environment and takes pride in their work.
• Good communicator with a professional, can-do attitude.
• Well-organised, detail-oriented, and able to prioritise jobs effectively.
• Comfortable using computers for basic admin tasks (training will be provided).
• Confident and able to make decisions when needed.
• Supervisory experience is a plus but not essential – this role is about leading by example.

Take the next step in your career and become part of our exceptional team, where your hard work is rewarded, and your well-being is prioritized. Experience firsthand why TIP is a market leader and why we’re Great Place to Work Certified! Apply today!

We believe diversity drives innovation. The variety of nationalities, cultures, religions, and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations, and thinking styles that lead to business success.