Trading Standards Apprentice LBHF620884

Hampshire County Council; Hammersmith; On-site; GBP 27,000; Full time

Job description

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Salary range: £26,001 per annum
Work location: The Clockwork Building, 45 Beavor Lane, London, W6 9AR
Hours per week: 36.00
Contract type: Temporary up to 50 months
Vetting requirements: Enhanced DBS Check
Closing date: 27 April 2025
Contact details for Informal discussion: Marcella Donegal, Trading Standards Team Manager via email on [e-mail]

About the role

Hammersmith & Fulham Council are committed to investing in their residents and we are currently creating a wide range of high-quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary.

The council has a major role to play, both in tackling inequality and in creating new opportunities for our residents and our staff. You will be part of a small and busy team, supporting us to achieve this vision.

Our Trading Standards Professional Level 6 apprenticeship consists of a 41-month long opportunity to build on your organisational and communication skills, develop the skills and knowledge required for the role by working with staff across the Council to help us achieve our vision to make Hammersmith & Fulham one the most inclusive boroughs in the country and apply your ‘can-do’ attitude whilst working towards a Level 6 Trading Standards Professional qualification.

You will complete the apprenticeship, enhancing your abilities and helping you progress in your career.

The Job

Working in the Trading Standards team for the Council you will:

1. Assist with inspections, projects, investigations, meetings, and complaints.
2. Handle evidence, records, and data with confidentiality and integrity.
3. Conduct research and produce reports to aid investigations.
4. Take samples/test purchases of foods, consumer goods, such as toys, cosmetics, vapes, tobacco and electrical items, or jewellery and alcohol, to have them checked against legal standards.
5. Work with partners to protect consumers and businesses from fraud and scams and interrupting doorstep rogue traders.
6. Investigate rogue traders, prepare criminal cases, and give evidence in court.
7. Provide business support services and general administrative duties.
8. Participate in meetings, training, and seminars to improve communication.

An enhanced DBS check is required for council officers who visit residents’ homes or work regularly with children.

Training and Development

Within your role you will:

1. Complete a Trading Standards Professional Level 6 apprenticeship fully funded by the Council. This will involve completing tasks and studies in the workplace, or as per course requirements.
2. Join a personal and professional development programme that will involve a series of varied development activities and events throughout your time with the Council.

Working in Hammersmith & Fulham Council

We appreciate and value our employees and recognise the importance of a motivated and supported workforce. We will support your development through the activities mentioned above and through the ongoing support of your manager and a mentoring programme. In addition to the competitive salary and excellent annual leave package the organisation offers a wide range of benefits such as; beneficial pension scheme, tax efficient childcare vouchers and cycle schemes, discounts at Vodaphone and local discounts from restaurants and shops.

Attitude Matters

Hammersmith and Fulham Council recruit as much for attitude as we do experience therefore, we will expect our applicants to be enthusiastic, keen to learn and adaptable to change which are some of the key skills we will look for at the interview process.

Moving on

After you have successfully completed your Apprenticeship, you will qualify as a Trading Standards Officer capable of working across the full spectrum of disciplines, covering environmental protection, fair trading, product safety, consumer protection and weights and measures. Finding work either within the Council or with another employer. You will have networked across the Council and be aware of the internal job market during your time with us and we will provide support on your approach to the wider job market as part of your development programme.

To apply for this Apprenticeship, you must:

1. This job advert is open to everyone, with priority given to residents and care experienced young people aged 16+ who has lived in the UK.
2. Have lived in the UK for the past 3 years (as part of the funding requirement).
3. Not currently be qualified in Trading Standards Professional Level 6 or above.
4. Currently not undertaking any other formal form of study (e.g. college or university course).

Please ensure that you fully answer the mandatory questions at the end of the application form as this is what the recruiting managers will be using to shortlist your application. You should use your previous experiences at school, college, work or in your personal life to give detailed and relevant examples when asked. Uploading a CV and/or a personal statement is optional, but these will not be considered when assessing your job application.

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please contact us.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

If you would like to discuss any adjustments or request the application form in a different format, please contact us at [e-mail] or by post to The Town Hall, King Street, Hammersmith W6 9JU.

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.