Trading Executive

Direct Line Group; London; Hybrid; GBP 150,000 - 200,000; Full time

Job description

Trading Executive (Green Flag)
London or Leeds - Hybrid working, 2 days per week in the office
Full time, Permanent

Let's make the most of your talent

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

Stuck on the side of the road? We're the people you call. Green Flag is a roadside rescue and recovery service rooted in independence and efficiency. We work smart - bringing the very best local technicians and independent garages across the UK together under one (green) flag. Our local specialists really are the bee's knees. The top bananas. The dog's, well, you know. Identical, flashy vans aren't really their style. Why bother when they have all the skills they need to get our customers back on the move as quickly as possible.

What you'll do

This role is within our Green Flag business. Reporting into the Head of Trading, you'll help us assist the delivery of new business, profitably retain our valuable customers and deliver outstanding customer experiences. You'll have an integral role, alongside the wider team, in ensuring we deliver against our business plan and continuing to grow Green Flag.

• Support the Trading mission to profitably grow our business and improve our trading performance through continuous insight and action.
• Manage the Profit and Loss (P&L) for trading activities, ensuring all actions contribute positively to the company's financial health and strategic goals.
• Work with Marketing, Pricing, Finance, Product, Operations, and other key stakeholders to drive the trading agenda through effective collaboration.
• Understand performance and articulate meaningful headlines with stakeholders to enable informed decision-making.
• Monitor performance vs. expectations (both internal, market metrics, and insights) to inform and drive decision making, spotting and generating risks and opportunity trends that can deliver business value.
• Lead the reporting on product KPIs and support analysis of trading performance across new business, renewals, fleet, and linked channels.
• Create value assessments to support prioritisation and sizing of opportunities, proposing and executing actions to generate business value, considering impacts throughout the P&L and other business processes.
• Support trading activities by working effectively with key stakeholders to develop and maximize all stages in the value chain, aligning pricing, distribution, product, and marketing.
• Build customer advocacy and loyalty through a clear understanding of target customers, aligned product & price propositions.

What you'll need

• Proven experience in trading with a strong commercial focus.
• Excellent stakeholder management skills, with the ability to influence, challenge, and drive positive change across teams.
• Strong analytical skills, with the ability to interpret and manipulate data sets to draw meaningful conclusions and inform decision-making.
• Commercially aware, with experience in identifying and delivering business change that drives value, balancing both short-term gains and long-term strategy.
• A results-driven mindset, comfortable working with targets, KPIs, and performance metrics to track success and drive continuous improvement.

What we'll give you in return:

We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include:

• 9% employer contributed pension.
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover.
• Up to 10% annual bonus.
• 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days.
• Additional optional Health and Dental insurance.
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Buy as you earn share scheme.
• Employee discounts and cashback.

Ways of Working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.

There's no-one else like you. No-one with the exact same mix of strengths, quirks, skills and thoughts. That's why you could belong here. As part of a team of brilliant individuals, in a place that empowers you to be the best you can be. We're proud of who we are, of what we do, and what every single one of us brings. Join us. Help us keep innovating and putting customers at the heart of everything. To be an insurance company of the future. When we work together, we can all achieve great things. Inspiring, challenging, and supporting each other to aim higher.

Together we're one of a kind.

#LI-Hybrid

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