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Trading Assistant

British and Irish Association of Zoos and Aquariums (BIAZA)

London

On-site

GBP 15,000 - 24,000

Part time

7 days ago
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Job summary

Join a dedicated team at a leading conservation organization where your efforts will directly contribute to restoring wetlands and enhancing ecosystems. As a Trading Assistant, you will play a vital role in delivering exceptional customer service in our café and shop, ensuring each visitor feels welcomed and valued. With comprehensive training provided, this part-time position offers flexibility and the chance to work alongside passionate individuals committed to conservation. Enjoy a range of benefits including generous annual leave, free entry to wetland centres, and a supportive work environment that encourages personal growth and teamwork.

Benefits

33 days annual leave
Free entry to wetland centres
Free car parking
Secure bike storage
Colleague discount
Cycle to work scheme
Contributory pension scheme
Life Assurance
Independent personal advice

Qualifications

  • No prior experience is necessary as full training is provided.
  • Ideal candidates should demonstrate good communication and hygiene.

Responsibilities

  • Welcome visitors and provide exceptional customer service.
  • Take orders, prepare drinks, and maintain cleanliness.
  • Assist in the kitchen while adhering to food safety standards.

Skills

Good communication skills
Teamwork
Independence
Personal hygiene
Enthusiasm

Job description

WWT Welney

Nr Wisbech, Cambridgeshire Closing date for applications is: 25th Apr 2025

Contact: Recruitment (recruitment@wwt.org.uk) Sector: Hospitality/Catering Type: Paid Contract type: Part-time Salary: Advertising Salary £15,925 per annum (FTE £23,887.50)

About The Role

The Trading Assistant is a key part of the WWT Welney Team, utilising their skills and hospitality to maximise sales within the cafe and shop; thereby supporting our conservation work.

Role

Your role will be diverse, spread across the catering and retail operation. We will provide training and coaching for all aspects of the role and will look for attitude over experience. The majority of your role will include:

  1. Giving a warm welcome to every visitor to the café, demonstrating exceptional standards of customer service
  2. Taking orders, making hot drinks as well as serving our seasonal menu and clearing tables
  3. Helping in the kitchen, ensuring you maintain high standards of food hygiene and safety at all times.

This is a seven-day-a-week operation. We work on a schedule which will include regular weekend work. This is a part time role working 25 hours per week.

About You

Experience is not necessary as full training is given. An ideal candidate will be able to demonstrate:

  1. Good communication skills
  2. Ability to work as part of a busy team, and independently if required
  3. Good personal hygiene is mandatory
  4. Enthusiasm

Independent transport is crucial as the site is away from public transport.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

  1. Wake up every day knowing your work is helping to restore wetlands, and our world
  2. Be surrounded and inspired by our team of passionate, dedicated people
  3. 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
  4. Free entry to all our wetland centres, including your family
  5. Free car parking and secure bike storage areas
  6. Colleague discount on shopping and memberships
  7. Cycle to work scheme
  8. Contributory pension scheme
  9. Life Assurance of three times your salary, for peace of mind for your loved ones
  10. Independent personal, workplace and financial advice from Care first

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Apply For This Job

For more information and to apply please follow the link: Apply Here
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