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Trade Relationships Manager

JR United Kingdom

United Kingdom

Remote

GBP 36,000

Full time

6 days ago
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Job summary

An innovative and supportive company is seeking a Trade Relationships Manager for a 12-month fixed-term contract. This exciting role involves managing key products, assisting the marketing department, and ensuring high-quality engagement in the travel industry. The ideal candidate will thrive in a fast-paced environment, showcasing exceptional customer service and digital marketing skills. With a focus on elevating travel agents and suppliers, this opportunity promises growth and the potential for a permanent position. Join a team dedicated to transforming the travel sector and making a meaningful impact.

Benefits

Company Pension
Work from Home

Qualifications

  • Exceptional customer service skills and a commitment to client needs.
  • Proficiency in Microsoft Office and familiarity with digital marketing tools.

Responsibilities

  • Manage the Big Agent Rewards platform and client video webinars.
  • Assist with client campaigns and ensure timely delivery of assets.

Skills

Customer Service
Digital Marketing
Social Media Management
Organizational Skills
Creative Thinking
Communication Skills

Education

Experience in Travel, Tourism, or Hospitality

Tools

Microsoft Office Suite
Mailchimp
Canva
OBS
Meta Ads Manager

Job description

Social network you want to login/join with:

Trade Relationships Manager, United Kingdom
Client:

Travel Gossip

Location:

United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Travel Gossip is the UK’s fastest-growing, multi-award-winning travel trade media brand, offering a unique range of modern marketing solutions for hotels, tourism boards, tour operators, airlines, cruise lines, homeworking agencies and more.

Travel Gossip is an adventurous, innovative, supportive company on a mission to connect the travel industry and deliver highly effective campaigns for our clients.

Delivering an unbeatable portfolio of social media, online solutions and face-to-face events, Travel Gossip ensures brands receive high-quality engagement and reach within the UK travel industry.

We are looking for a digital and social media savvy individual for a 12-month Fixed Term Contract maternity cover for our Trade Relationships Manager role, with the strong possibility of leading to a newly created permanent role for the successful candidate once the maternity cover period has ended.

In this exciting and stimulating role, you will be responsible for the day-to-day management of some of Travel Gossip’s core products plus assisting the marketing department.

Travel Gossip is a work-from-home based company and we’re seeking an individual with exceptional customer service and enthusiasm who will relish working in a fast-paced, competitive sector.

Travel Gossip exists to support a strong and successful travel industry with travel agents at the heart of everything we do.

We're on a mission to elevate both travel agents and suppliers in our community by providing the knowledge, networks and opportunities to boost their travel sales.

Join us on our mission.

About the role:
  • Management of our Big Agent Rewards platform, including liaising with the web development team, building web pages, promotion through social media and emails, member enquiries and supplier partner relations including creating reports.
  • End-to-end responsibility, including production, promotion and presenting, of all our client ‘Take 5’ video webinar broadcasts and occasionally in-person ones.
  • Diligent management of our Facebook Group, including moderation and managing our paid-for client partner memberships and liaising with sales and marketing teams to identify opportunities.
  • Ensuring our Homeworking Guide is updated with ad-hoc client requests and building web pages for any new ones.
Marketing:
  • Assist with the preparation of client campaign reports by ensuring activity is documented and that KPIs have been achieved.
  • Schedule and activate website & email banners and support the execution of email marketing campaigns, including news and partner solus emails.
  • Client liaison to ensure assets are delivered for timely campaign setup.
  • Basic creative tasks for campaigns e.g. resizing images and adding logos.
  • Ensure client online advertorials are correctly promoted.
  • Assistance with setting up landing pages on our website for individual projects.
About you:
  • A commitment to providing excellent service to our clients and understanding our audience’s needs.
  • Confident in being on camera for our Take 5 video webinar broadcasts.
  • Meticulous organisational skills and the highest level of attention to detail, proficient in managing time, resources, and multiple projects simultaneously.
  • Familiarity with social media platforms, in particular Facebook groups. Basic knowledge of Meta Ads Manager would be beneficial, but not essential.
  • Understanding of digital marketing tools including Mailchimp, Canva, video editing, OBS (broadcast editing) is a bonus, but not essential.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Proactive attitude: A self-starter, demonstrating initiative and anticipating needs, with a passion for learning and continuous improvement.
  • A creative thinker and problem-solver: The ability to identify issues and find effective solutions.
  • Adept communicator: The ability to convey information clearly and effectively, both in writing and verbally to the wider team and clients.
  • Experience in dealing with, or working in, businesses within the travel, tourism and hospitality sectors, is beneficial, but not essential.
  • 100% work from home.
  • Company pension.

Salary: £36,000 per annum

Please note: You must be based in the UK.

Candidates are asked to apply via LinkedIn or send a CV to: anwar@travelgossip.co.uk

Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.

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