Trade Counter Assistant

Red Rock Partnership are delighted to be working with our prestigious client in Witham St Hughs who are looking for a Trade Counter Assistant to join their busy team.

About The Role:

This role offers a dynamic mix of customer service, sales, assembly and warehouse duties, working closely with the on-site Manager to ensure smooth daily operations. As a key part of the team, you'll spend approximately 40% of your time at the trade counter, assisting new and existing customers, delivering top-tier service, and identifying sales opportunities. You'll also handle assembly duties, stock control, order processing, and general warehouse duties.

Hours of work: Monday to Friday; 08:00 - 16:30
Salary: £26,000 - £30,000 DOE

Roles and Responsibilities:

1. Serve customers at the trade counter, offering expert advice and ensuring excellent service
2. Process sales orders, quotations, and customer inquiries efficiently
3. Use the company's system to locate stock, manage pricing, and process orders
4. Identify and source components for various projects
5. Assemble hydraulic hoses and advise customers on hydraulic solutions
6. Promote products and services to drive new business opportunities
7. Handle general administrative tasks
8. Provide occasional relief van driving as needed

About You:

1. A customer-focused, hands-on approach with confidence in serving at a trade counter
2. Previous experience in a customer-facing role, ideally in a trade or technical environment
3. Strong communication and problem-solving skills
4. Ability to proactively engage with customers and identify new sales opportunities
5. Knowledge of hydraulic hoses is beneficial but not essential

This is an excellent opportunity to join a progressive business that invests in people. Should you feel that your skills and experience match the above, we would be delighted to receive your application.

Red Rock Partnership Ltd are working as a recruiting partner to handle all recruitment activity. Due to the volume of applications, unfortunately, we are unable to provide individual feedback. If you have not heard from us within 10 working days, please assume that your application has not been successful on this occasion. Thank you for your interest.