Trade Counter Assistant

TN United Kingdom; High Wycombe; On-site; GBP 32,000

Job description

Job Title: Trade Counter Assistant Building & Roofing Supplies

Location: High Wycombe HP12 / Permanent Position

Hours: 7:30am to 4:30pm (Monday to Friday), every other Saturday 7:30am to 10:30pm

Salary: Circa £32,000 per year DOE

We are looking for an enthusiastic and customer-focused Trade Counter Assistant with experience or interest in building and roofing supplies to join our High Wycombe branch. If you enjoy providing exceptional customer service, working with building materials, and are motivated by sales growth, we'd love to hear from you!

Responsibilities:

• Deliver top-tier customer service to trade professionals and walk-in customers, assisting with building and roofing supply needs.
• Proactively upsell and recommend building and roofing products, increasing sales and customer satisfaction.
• Work closely with a professional team, contributing to the growth and success of the branch by building strong customer relationships.
• Support stock management programs to ensure adequate inventory levels of key building materials and roofing supplies.
• Play a key role in maintaining health and safety practices within the branch to protect colleagues and customers.
• Assist with stock management, replenishment, and receipting of goods for the building and roofing product ranges.
• Participate in warehouse duties, including handling deliveries, organizing products, and keeping the work area safe and tidy.

Skills and Qualifications:

• Experience in the building, roofing, or trade counter industry is preferred but we will consider other sectors.
• Strong understanding of product mix and profitability, with a focus on building and roofing materials.
• Ability to manage stock levels, including booking in new stock and ensuring availability of core product lines.
• Proactive in building relationships with existing customers, lapsed buyers, and new prospects.
• Adaptable team player with the ability to support stocktakes and ensure accurate inventory control.
• A positive, can-do attitude with a passion for delivering great customer service.

To apply for this position, please send an up-to-date CV to Elle Louise-Tucker via [email protected] or on 02039880555. Please note that due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion.