TPS National Performance Manager

ENGINEERINGUK; Milton Keynes; Hybrid; GBP 40,000 - 80,000; Full time

Job description

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Sector: Project and Program Management
Role: Manager
Contract Type: Permanent
Hours: Full Time

About The Role

TPS are recruiting for a National Performance Manager on a full-time permanent basis.

TPS are one of the three largest parts retailers in the UK. The National Performance Manager is responsible for driving our network of 80+ centres with over 1,600 employees to deliver the budgeted TPS sales result through a team of Regional Performance Managers and National Account Managers. You will implement all strategic and tactical activities across the TPS network and ensure performance delivery is maximised in all regions and National Account customers through both Mechanical and Accident sales channels.

What you could be doing:

• Working with the Operations and Marketing team to create the tools needed to drive sales: including customer offers and network staff incentives.
• Closely collaborating with TPS investors and Heads of Business to ensure partnership is optimised by driving centre performance together.
• To ensure that all retailers maintain compliance to brand operational and franchise standards.
• Driving performance with TPS Centres utilising their Business Improvement Plan objectives.

Skills & experience you can bring to the role:

• Excellent relationship building skills: Ability to effectively engage and communicate with a diverse range of stakeholders including customers in various business settings.
• Strong communication skills: Capable of influencing at all levels.
• Team leadership: Proven ability to drive performance of individuals and businesses to deliver outstanding results.

What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, enhanced pension contributions, private medical insurance, 27 days holiday plus bank holidays, hybrid working, additional training, 4 x life insurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

About Us

One Aftersales

The Group Parts Operation team is primarily focussed on driving the parts business forward across the whole of the UK through TPS and the Paint and Body network. With the genuine agency model, the Parts Operations team have direct responsibility for all elements of: Sales, Marketing, Operations, Customer Experience and Finance. The National Performance team comprises of regional managers and national account specialists which enables a multi-layered engagement approach with the TPS network and its largest customers.

About Volkswagen Group

We're driven by difference. With six big brands under one roof - each with its own history, designs and innovations - we've created some of the world's most iconic vehicles, from luxury sports cars to family camper vans. Here, you'll discover opportunities, explore ideas and tackle challenges that you won't find anywhere else.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There's never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we're actively looking for people with new skills, knowledge and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.