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Tour Host
JR United Kingdom
London
On-site
GBP 40,000 - 60,000
Full time
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Job summary
An established industry player is seeking a Tour Host for maternity cover, offering a unique opportunity to enhance guest experiences in a dynamic environment. As part of a dedicated team, you will ensure the smooth operation of exciting tours while providing exceptional customer service. This role requires a friendly, adaptable individual who enjoys working with people and can handle challenges with ease. If you are passionate about travel and have a knack for problem-solving, this position could be your ideal next step. Join a company committed to responsible travel and making a positive difference in the industry.
Qualifications
- Experience in customer service is preferable.
- Strong problem-solving skills and adaptability are essential.
Responsibilities
- Ensure smooth operation of tours and guest services.
- Welcome guests and manage coach departures.
- Handle any issues that arise during tours.
Skills
Job description
Tour Host (Maternity Cover – 6-12 Months, Depending on Business Needs)
Location: London, UK (On-Site)
Working Pattern:
Days: 5-day shift pattern, including weekends (Monday to Sunday)
Hours: Between 08:00 and 22:30 (shift-based)
Who We Are
We are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, offering unique and rich local experiences, and are dedicated to making sure travel is easy and enjoyable.
Evan Evans Tours, part of The Travel Corporation (TTC), is the UK’s leading day tour operator. Since 1933, we’ve offered unforgettable sightseeing experiences across London, Windsor, Stonehenge, Bath, Edinburgh, and Paris. Our head office also serves as a passenger departure lounge for many of our tours.
Key Responsibilities:
- Working within the Guest Services team to ensure the smooth running and operation of our ABBA Voyage and Warner Bros. Studio Tour.
- Welcoming guests on board our coaches.
- Liaising with venues regarding tickets.
- Dealing with any issues that might arise (e.g., coach delays).
- Handling coach departures from the venue back to London.
- Ensuring that all paperwork for the departure is accurately prepared and checked.
- Ensuring smooth communication and cooperation between you, our office, and the venue teams.
About You!
- Customer service experience is preferable.
- A people person who thrives in a guest-facing role.
- Familiarity with key venues or attractions is a plus.
- Ability to work on your own initiative, both independently and as part of a team.
- Strong problem-solving skills and adaptability.
- Flexible to work across different shift patterns.
Ready to Join Us? Apply today!
For more about us, visit www.ttc.com.
The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!
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