Tool Hire Business Development Manager

First Response Site Services; London; On-site; GBP 30,000 - 60,000; Full time

Job description

Tool Hire Business Development Manager

Salary: Competitive
Bonus: Uncapped bonus
Hours: 40 hours per week
Area: London & Home Counties

Job Description: Are you an ambitious and hardworking sales professional ready to excel in a dynamic and rewarding environment and earn unlimited commission?

Using your expertise and talent, you will achieve and exceed sales targets by promoting our tool hire and site supplies services across London and the Home Counties.

Acting as a brand ambassador, you will represent our company with professionalism and confidence, building strong relationships with key decision-makers in the construction industry. Your friendly and approachable demeanor will allow you to understand customer needs, negotiate tailored solutions, and deliver exceptional customer service that ensures satisfaction and long-term loyalty.

With a generous salary and uncapped performance-related commission, this is a great opportunity for a confident Sales Professional who doesn’t just beat targets but high-fives them on the way past!

Who we are:

First Response are a leading provider of tool hire and site supplies to the construction industry, known for delivering a reliable seamless combined tool hire, site supplies service and welding equipment service. Our main depot is located in Rainham, Essex. We are part of the HS2 supply chain.

With a large recent investment in equipment and the development of a powerful online system, First Click, this is a fantastic opportunity for you to shine and help us to grow the business.

How we set you up FOR SUCCESS:

• A large product range of tool hire and site supplies to promote.
• Tailored pricing solutions to meet every client’s needs.
• A proven three-step sales process: prospecting, cross-selling, retention.
• Advanced CRM tools for streamlined prospecting and customer management.
• Ready-to-use email templates and digital brochures to support your efforts.
• Access to exclusive campaigns and qualified sales leads.
• A strong Social Values program, including mental health awareness through sports.
• Support from a collaborative team environment.

What Tool Hire Business Development Manager will bring to the role:

• A proven sales track record in the equipment rental market.
• Evidence of success with existing customer relationships.
• A passion for achieving (and exceeding) goals to earn unlimited bonuses.
• The ability to build rapport and negotiate at all levels.
• Smartly presented and ready to represent First Response with pride.
• Comfortable using CRM systems to track and manage your sales pipeline.
• A collaborative mindset to grow the business and your career.

Key Performance Indicators:

Working to Target:

• Achieve or exceed monthly and quarterly revenue targets.
• Meet specific goals for new customer acquisitions within the assigned territory.
• Deliver upselling and cross-selling results by increasing average spend per customer.

CRM Management:

• Maintain 100% accuracy and up-to-date customer records in the CRM system.
• Log all interactions, including meetings, calls, and follow-ups, within 24 hours.
• Generate and update sales pipeline reports weekly to track progress against targets.

Responsibilities:

• Grow your customer base.
• Actively identify and target new leads & convert to customers.
• Build and maintain long-term relationships with key decision-makers, from site managers to procurement teams.
• Understand customers' unique needs and provide tailored solutions to meet those requirements.
• Plan and execute a strategic schedule of visits to engage new and existing clients.
• Accurately log customer interactions, leads, and opportunities in the CRM system to track progress.

Requirements:

• A proven sales track record in the construction trade & tool hire industry.
• Evidence of success with existing customer relationships.
• A passion for achieving (and exceeding) goals to earn unlimited bonuses.
• The ability to build rapport and negotiate at all levels.
• Smartly presented and ready to represent First Response with pride.
• Comfortable using CRM systems to track and manage your sales pipeline.
• A collaborative mindset to grow the business and your career.

To apply, please send a covering email telling us about your career and aspirations, enclosing your CV.

Company benefits:

• Competitive salary
• Company pension
• Holiday & Sickness pay
• Training
• Career Progression