TMO / Estate Manager

Exciting Opportunity for an Experienced Housing Professional
Are you a proactive housing expert with a passion for customer care? Do you have experience with social housing and dealing with councils and local authorities? Here's your chance to shape a vibrant estate and make a real difference in people's lives!

About Odhams Walk:
Odhams Walk is a well-established Resident Management Organisation based in Covent Garden, Westminster. We manage 102 properties, including 41 leasehold and 61 tenanted.

About Your Role:
We're looking for an Estate Manager / TMO Manager to join our team and work with our Management Committee. You'll be key in managing the estate day-to-day and making sure everything runs smoothly.

What You'll Do:

1. Support the Management Committee: Help develop our business plan, achieve our goals, and create effective policies and procedures.
2. Manage Finances: Oversee budgeting, maintain accurate financial records, and ensure comprehensive financial reporting.
3. Improve Services: Work with the Committee and residents to enhance our services and get the best value.
4. Build A Neighbourly Community: Community and neighbourliness is essential. Part of your role will involve walking around the estate, greeting and updating residents on new initiatives and dealing with complaints.
5. Enhance Communication: Develop and improve communication with all stakeholders.
6. Ensure Quality Repairs: Ensure repairs in the estate are timely and meet resident expectations.

If you're ready to take on this rewarding challenge, we'd love to hear from you.