TikTok Shop - Beauty Account Manager

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Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

TikTok Shop is an innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers, and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love.

Key Responsibilities

1. Drive and manage account partnerships to ensure merchant growth and development.
2. Develop and execute growth plans with merchants to achieve business targets.
3. Collaborate with creator managers to produce high-quality eCommerce content & drive GMV through detailed collaboration.
4. Work closely with key stakeholder teams to align goals and actions.
5. Utilize data effectively to understand pain points and prioritize solutions.
6. Deeply understand sellers' needs and capture their pain points, escalating internally when relevant.
7. Design strategies to improve sellers' revenue growth.
8. Utilize data proficiently to identify opportunities and prioritize solutions.

Qualifications

Minimum qualifications:
- Significant experience in account management with a focus on category growth.
- Expert knowledge of retail landscape, consumer demands, and e-commerce trends.
- Experience using social media platforms, especially TikTok, in a professional capacity.
- Fast learner with a good sense of judgment.
- Strong communication, presentation, analytical, and data skills.
- Ability to thrive in ambiguity and adjust quickly to change.

Preferred qualifications:
- Proficiency in managing ads and paid media campaigns.
- Experience with digital marketing strategies and tools.
- Familiarity with data visualization and Business Intelligence (BI) tools (e.g., Tableau, Power BI).
- Strong understanding of the Beauty industry landscape and UK market experience.
- Experience collaborating with cross-functional teams and adapting to fast-paced environments. Tech/e-commerce background preferred.
- Knowledge about TikTok's TTS Model: Familiarity with TikTok's TTS model and the ability to explain its benefits to merchants.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.