TikTok LIVE - Content Quality Assurance Specialist (Spanish Speaking)

TN United Kingdom; London; On-site; GBP 30,000 - 50,000

Job description

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TikTok LIVE - Content Quality Assurance Specialist (Spanish Speaking), London

Client:

TikTok

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

51f265bbf2e7

Job Views:

7

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

About TikTok: TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us: Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team: The livestream industry has seen tremendous growth in recent years and has become the next growth driver for TikTok global business. It also brings great joy to users globally and creates a new channel for our creators to show themselves. Our LIVE Traffic & Ecosystem team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. The LIVE Traffic & Ecosystem team seeks a sharp Content Quality Assurance Specialist, covering the Spanish community market to help create a better space for content creators and users. You will review TikTok Live's content and enforce policy decisions related to content. You will be on the front lines, handling sensitive, complex user-facing issues to protect the platform and keep users safe. The successful applicant will come with a track record of communicating effectively and working with employees and leadership at all levels of the organization to assist in meeting business unit goals and objectives.

Detailed responsibilities include:

1. Responsible for monitoring international LIVE content quality to ensure first-class moderated content & Quality assurance.
2. Thorough data analysis, summarise and feedback problems & handle necessary escalation and form a quality inspection report.
3. Work closely with other departments to respond immediately to suitable operation needs.
4. Participate in developing quality inspection standards and continuously optimise the process and system platform.

Minimum Qualifications:

1. Bachelor’s degree, along with two years of relevant experience in content moderation / trust & safety / content quality assurance.
2. Proficiency in both English and Spanish is essential, as you will be required to review external Spanish language content.
3. Proficiency with office software such as Excel, Word, etc.

Preferred Qualifications:

1. Proven experience in data processing and other data analysis capabilities.
2. Experience within technology or BPO sectors.

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Created on 02/04/2025 by TN United Kingdom