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Thai Restaurant Supervisor

Crazy Bear

Oxford

On-site

GBP 35,000

Full time

27 days ago

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Job summary

An established industry player in luxury hospitality is seeking a proactive Restaurant Supervisor to lead the Thai Restaurant. This key role involves overseeing daily operations, ensuring exceptional customer service, and fostering a positive work environment. With a focus on operational excellence, you'll manage the team, handle guest feedback, and maintain high standards of service. Join a team that values passion and dedication, and enjoy a range of benefits including career development opportunities and generous staff discounts. If you're ready to elevate your career in hospitality, this is the opportunity for you!

Benefits

50% staff discount on food, drinks, and accommodation
50% off Thai massage treatments
£500 referral bonus for successful new hires
28 days of annual leave
Workplace pension scheme
Access to industry-leading training programs

Qualifications

  • Proactive and hands-on approach to restaurant management.
  • Exceptional customer service with a focus on exceeding expectations.

Responsibilities

  • Oversee daily restaurant operations and employee productivity.
  • Manage guest feedback and ensure compliance with health regulations.

Skills

Customer Service Skills
Attention to Detail
Leadership
Problem-Solving

Job description

Thai Restaurant Supervisor – Stadhampton – Boutique Hotel

We are looking for a proactive and hands-on Restaurant Supervisor to join our management team; this is a key position in the company with responsibility for the day-to-day running of our Thai Restaurant. The Restaurant Supervisor will need to lead by example, possess first-class attention to detail and exceptional customer service skills, with a focus on exceeding expectations and a supportive nature for operational excellence.

Benefits:

  • On Target Earnings £35,000 per annum
  • Career Development: Access to industry-leading training programs and opportunities to advance within the Crazy Bear Group.
  • 50% staff discount on food, drinks, and accommodation across all Crazy Bear venues.
  • 50% off Thai massage treatments.
  • A £500 referral bonus for successful new hires.
  • 28 days of annual leave.
  • A workplace pension scheme for your peace of mind.
  • Perks and Benefits from Hospitality Rewards

What Does the Restaurant Supervisor Role Include?

  1. Overseeing daily operations and ensuring employee productivity whilst monitoring efficiency of all processes.
  2. Creating a positive work environment for employees, and managing the daily shifts of all front of house departments.
  3. Taking responsibility for the running of the hotel in the absence of the General Supervisor Team.
  4. Managing employee and guest feedback, including complaints, quickly and efficiently; finding suitable solutions to any problems that may arise and communicating issues to colleagues in a constructive and clear manner.
  5. Ensuring that all guests consistently receive prompt, professional attention, and outstanding personal service.
  6. Always being proactive in making sure that training is maintained in all aspects of service.
  7. Ensuring compliance with health and safety regulations throughout the hotel.

About the Venue:

At The Crazy Bear Group, we're all about delivering brilliant service, fostering an outstanding restaurant culture, and showcasing food with provenance. If you're someone who constantly strives for excellence and is driven to provide guests with unforgettable dining experiences, then you're exactly who we're looking for! We're not just a hotel - we're a sanctuary of extravagance, boasting 23 intricately designed bedrooms, English and Thai culinary restaurants, a cocktail bar, private dining rooms, Moroccan lounge and terrace with Thai massage treatment rooms.

Ready to embark on a journey of luxury and hospitality? Apply now and become a part of The Crazy Bear experience!

If you’re looking for something different, you’ve found it. www.crazybeargroup.co.uk

Our Ethos:

Here at the Crazy Bear, we want you to unlock your potential with us. We ask for passionate team players who share in our love of hospitality, and in return we will put you on a journey to a fabulous career. If you’re looking for something different, you’ve found it.

www.crazybeargroup.co.uk

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