Test Centre Administrator - Birmingham, UK

Our Organisation

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.

Your Opportunity

• You will be required to work a minimum of 16.5 hours/week.
• The pay rate is £12.77/hour, paid to you at the end of every month.

As a Test Centre Administrator, you will support various candidates visiting our Pearson VUE Test Centres to complete their exams. You will provide secure exam/test delivery while offering exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

• Welcome, greet, and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor/invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

We seek a team player with the availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night, and weekends; therefore, we require flexibility.

Our Successful Applicant

We are looking for a friendly and professional team player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, and Outlook) is an advantage. You must be flexible to work different days and times and be comfortable in a quiet testing environment, with excellent attention to detail.

Our Recruitment Process

This is an essential role, so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives, and skills.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 18775