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Tesco Colleague - Shirley Dickens Heath Express

ENGINEERINGUK

Metropolitan Borough of Solihull

On-site

7 days ago
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Job summary

An established industry player is seeking enthusiastic individuals to join their team in a dynamic retail environment. This role is all about delivering exceptional customer service and making every shopper feel valued. You'll have the chance to learn new skills, meet diverse people, and contribute to a welcoming atmosphere. With opportunities for career progression and a variety of responsibilities, this position offers a fulfilling experience. Enjoy benefits like holiday entitlement, flexible working, and access to wellbeing services, all while being part of a mission to serve communities better every day.

Benefits

20 days holiday plus personal day

10% discount

Access to free wellbeing services

Life cover of five times your pay

Uniform provided

Access to colleague networks

Qualifications

  • Passion for delivering great service and building rapport with customers.
  • Ability to work well within a team and communicate openly.

Responsibilities

  • Serve customers with passion and pride, providing great natural service.
  • Work across various store areas and handle products with care.

Skills

Customer Service

Teamwork

Communication

Initiative

Punctuality

Job description

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Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time

About the Role

Availability Window:

  1. Sun: 06:00 - 13:00
  2. Wed: 12:30 - 17:30

Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too.

Customers are at the heart of everything we do. This is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.

As a colleague in one of our stores, you will:

  • Help to serve our shoppers better every day.
  • Meet great people, learn new things, and be part of a specialist, diverse team where everyone is welcome.
  • Have the opportunity to progress your career.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

You Will Be Responsible For:
  • Knowing your customers and serving them with passion and pride; giving great natural service.
  • Being passionate and knowledgeable about the products and services within the store.
  • Working across the store in our service, picking, and replenishment areas where required.
  • Putting into practice the training you have received.
  • Making decisions that are right for customers.
  • Taking part in seasonal, community, and charity events.
  • Handling products with care to maintain quality.
  • Living our values and making everyone feel welcome.
  • Accepting deliveries into the store when required.
You Will Need:
  • A passion for delivering great service.
  • The ability to build rapport with customers.
  • To take the initiative and make decisions that are right for customers.
  • Work well within a team and communicate openly.
  • Be punctual, well-presented, and ready to be a brand ambassador.
What's in it for You?
  • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends.
  • Access to free wellbeing services.
  • Life cover of five times your pay and an award-winning pension.
  • Uniform provided and policies to support you.
  • Access to our colleague networks.
About Us

Our vision at Tesco is to become every customer's favourite way to shop. Our core purpose is 'Serving our customers, communities, and planet a little better every day'.

Diversity, equity, and inclusion (DE&I) at Tesco means that whoever you are, we want you to feel represented and that you can be yourself at work.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.

Please Note

Tesco will only recruit individuals who have passed the school leaver's age.

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