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Tesco Colleague - Phone Shops - Buckingham Superstore

ENGINEERINGUK

Greater London

On-site

Full time

28 days ago

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Job summary

A forward-thinking company is seeking enthusiastic individuals for their Phone Shop team. This role focuses on delivering exceptional customer service and creating a welcoming shopping environment. Candidates will enjoy a vibrant workplace, supported by a strong culture of teamwork and flexibility. With opportunities for personal growth and a range of benefits including holiday leave, discounts, and a comprehensive pension plan, this position is ideal for those looking to thrive in a dynamic retail setting. Join a team that values diversity and is committed to making a positive impact on customers and communities every day.

Benefits

20 days holiday plus personal day
Flexible working options
10% discount and 15% on payday weekends
Access to wellbeing services
Exclusive deals on handsets and sims
Life cover and pension contributions
Uniform provided
Diversity and inclusion initiatives

Qualifications

  • Passion for delivering great service and building customer relationships.
  • Ability to adapt to a fast-paced and changing environment.

Responsibilities

  • Delivering exceptional shopping experiences and ensuring store readiness.
  • Role modeling great service standards and legal compliance.

Skills

Customer Service
Sales Motivation
Adaptability
Team Building
Time Management

Education

High School Diploma

Job description

Tesco Colleague - Phone Shops - Buckingham Superstore

Sector: Retail and Wholesale
Contract Type: Permanent
Hours: Full Time

About the role

Availability Window
Days From time To time
Sun 10:00:00 16:00:00
Tue 12:00:00 19:00:00
Wed 11:00:00 19:00:00
Fri 12:45:00 19:00:00

Pay
Our Phone Shop colleague rate of pay starts from £12.44 an hour; this increases to £13.57 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us in Tesco Mobile a minimum of 12 guaranteed hours each week. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues.

Responsibilities

  • Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order and available for customers, listening for and acting on customer feedback.
  • Creating an impression for customers that you can be proud of, role modelling great standards of dress and being ready to serve customers.
  • Following the service culture in your department, role modelling helpful and friendly service behaviours and demonstrating enthusiasm to do what's right for customers.
  • Protecting the legal brand by delivering legal compliance, understanding all safe and legal routines demonstrating due diligence on your department.
  • Supporting your manager to control costs on your department and deliver budgets, supporting the department to maintain stock record accuracy and be prepared for stock control routines.

You will need

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The drive and motivation to work in a sales and service environment.
  • Be able to adapt to working in a fast-paced ever-changing environment.
  • A passion for human connection.
  • The ability to build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • To be at work on time, well presented and ready to be a brand ambassador.

What's in it for you

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
  • Request flexible working from day one.
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard.
  • Access to free wellbeing services with a range of resources to support your mind, body, and life.
  • Exclusive colleague deals on handsets and sims.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes.
  • Uniform provided and policies to support you for all of life's moments, big and small.

About us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'.

Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working.

We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.

Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in certain areas.

Company

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