Territory Manager

Location: Lancashire, Cumbria & Isle of Man
Department: Sales & Commercial

Hierarchical Level: Sales Professional

Division/Department: Continence Care - North

Reports to: Gary Douglas, Regional Sales Manager

Number of Direct Reports: 0

Travel: 80%

Summary:

The Territory Manager will be responsible for generating new business and developing existing business within territories for continence care; covering Lancashire, Cumbria and Isle of Man.

Responsibilities:

1. Execute the territory annual business plan (as agreed with the Regional Sales Manager)
2. Deliver and exceed cycle sales objectives
3. Provide feedback and progress to the RSM on all cycle objectives
4. Provide continuous competitor feedback to the team and RSM
5. Maintain up to date product knowledge together with new and current surgical procedures and practice
6. Assist in new conceptual projects
7. Monitor financial expenditure on cost and promotion against plan at territory level
8. Be accountable for all company assets used on territory
9. Produce timely reports as required
10. Be responsible for maintenance of company records and associated materials and stock
11. Manage and drive customer contact regarding call rate and frequency against target
12. Manage all Continence Care sales in line with the business sales strategy and Continence Care business plan
13. Develop solid business relationships within spinal unit
14. Gain long term new patient referrals from Neurogenic and Urological therapy areas
15. Manage and develop all appropriate accounts in order to achieve sales targets
16. Establish, manage & develop a solid pipeline of new business
17. Ensure all sales administration is kept up to date in-line with Commercial Excellence and Sales Operations entered in SFDC. Any additional administration to be agreed with your sales manager.
18. Attend sales meetings (national, regional, and mid-cycle)
19. Achieve call rates set by the company
20. Maintain and develop own knowledge of marketplace
21. Prepare information for territory business plan in accordance with the objectives agreed with the RSM
22. Analyze the territory and determine a plan for the most effective coverage
23. Contribute to QBR preparation
24. Ensure sales aids, samples and literature are maintained in excellent order
25. Understand the customer needs by demonstrating sales excellence and effective use of marketing tools to enhance practice
26. Execute Customer satisfaction activities
27. Drive Secure Start registrations and promote service offerings

Essential Functions of the Role:

• Must hold a valid Driving License

Work Experience Requirements:

• Number of Overall Years Necessary: 2-5

Education Requirements:

• Degree or evidence of equivalent academic achievement is highly desirable

Specialized Skills/Technical Knowledge:

• Strong communication and interpersonal skills
• Ability to build key internal and external relationships
• Results oriented
• Empathetic but assertive
• Ability to work under pressure and prioritize activities
• Ability to work on own initiative, self-starter
• Multi-tasking capability
• An enthusiastic and reliable team player

About Hollister Incorporated:

Hollister Incorporated is an independent, employee-owned company that develops, manufactures and markets healthcare products worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals. Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries. Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.

Hollister is an EO employer – M/F/Veteran/Disability
Job Req ID: 33489