Territory Account Manager

Territory Account Manager

Permanent

Remote/Field sales

GBP45,000 - GBP50,000 + Commission

What’s on offer:

• GBP45,000 - GBP50,000 + commission
• Company laptop
• Company mobile
• Company car
• 28 days annual leave including bank holidays increase after 5 years
• Hours: 8am-4:30pm (30 minute lunch break)

Key Responsibilities:

• Manage and cultivate assigned customer portfolio, maintaining business relationships and increasing sales revenue to meet set annual targets within allocated sales margin.
• Constantly seek and develop New Business sales in allocated area.
• Manage allocated SMS business, with a view to retain and grow accounts.
• Manage and maintain customer portfolio records on CRM system ensuring all records are kept current.
• Monitor sales performance and activity levels with the rest of the Sales Team and produce monthly reports detailing key result areas. Provide updates at the monthly SMT meetings.
• Negotiate terms of sales and agreements and close sales with customers.
• Provide customers with detailed, accurate quotations and cost calculations, contracts, and other customer-related documentation as required.
• Set up and maintain bar coding requirements and labels as required.
• Identify any stock issues in respect of sales orders process to the GM/MD.
• Produce daily sales picking lists and delivery notes.
• Customer visits to build and grow relationships with key members of the purchasing teams.
• Ensure that all documentation is as per the sales processes.
• Foster close working relationships with associated departments; sales, purchasing, administration, warehouse, and Senior Management Team.
• Ensure customer requirements and expectations are met.
• Keep abreast of competitor intelligence and impart to relevant parties.
• Share ideas to enhance/improve the efficiency and effectiveness of the Sales operation with the Senior Management Team.
• Carry out any reasonable task requested by the General Manager.
• Ensure performance is in accordance with all standards held by the group (e.g., ISO 9001:2015 & AS9120B).

Person Specification:

• Proven track record in customer account management.
• Sound commercial skills with a dynamic personality, coupled with an outstanding work ethic and driven to exceed expectations.
• High standard of IT literacy (particularly Word and Excel).
• Excellent organisational and administrative skills, with the ability to prioritise effectively; focusing on accuracy and attention to detail.
• Capability to follow instructions, work under pressure, and meet deadlines whilst maintaining an exceptionally high standard of work.
• A team player with strong interpersonal and motivational skills & able to work on own initiative.
• Motivated and self-starter with high energy, flexibility, and adaptability, combined with the ability to work as a team as well as individually.
• Driven by a desire to make a difference and able to demonstrate commitment to continuous improvement.
• Excellent customer focus, service skills, and closing sales negotiations.
• Full clean driving licence.