Temporary Customer Service Representative | Enhanced DBS | £15 per hour

Temporary Customer Service Representative

£15 per hour

3 months

37.5 hour working week on a rota basis Monday - Saturday

Operational hours from 7.30 am - 8.30 pm Monday - Friday, 8.00 am - 4.00 pm Saturday

***Valid DBS required***

Are you personable and have a can-do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable?

Should you have demonstrable experience in a customer service role engaging directly with the public; or have been exposed to a fast-paced, collaborative team environment, we would like to hear from you.

We have multiple opportunities for face-to-face Customer Service Representatives to handle the day-to-day processing of visa applications & renewals. This will include but is not limited to greeting customers, supporting completion and checking of applications, obtaining biometric data and other documentation. You will need to follow an established and defined filing and administration process, all guided by a computer-based system.

Engagement with applicants and providing a first-class, positive service are key. Similarly, handling customer complaints diplomatically and assertively will be imperative.

A valid DBS is required as part of the screening process. A copy of your certificate will need to be provided.

Please get in touch ASAP for further information. We can't wait to hear from you.