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Temporary Customer Service Advisor
Michael Page (UK)
Greater London
On-site
GBP 22,000 - 30,000
Full time
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Job summary
Join a well-established financial services company in Richmond as a customer service representative. This role offers an immediate start and requires handling customer complaints, updating information in the database, and processing orders. You'll thrive in a dynamic environment, managing a high volume of inbound calls while providing excellent service. Enjoy a supportive workplace with perks like subsidised parking. If you have a passion for customer service and are ready to make a difference, this opportunity is perfect for you.
Benefits
Qualifications
- Experience in customer service is essential for handling complaints and inquiries.
- Strong administrative skills are necessary for updating databases and processing orders.
Responsibilities
- Respond to customer complaints and escalate issues to the technical team.
- Update customer information and track new orders and refunds.
Skills
Job description
Immediate start
Working in a well-established company
About Our Client
A financial services company based in Richmond.
Job Description
- Responding to customer complaints
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments when necessary
- Performing administrative tasks as assigned by the Supervisor
The Successful Applicant
- Experience with customer service
- Can handle a high volume of inbound calls
- Good administrative skills
- Happy with 5 days in the office
What's on Offer
- Good rate of pay
- Subsidised parking
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