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Temp Sales Administrator
Michael Page
Ellesmere Port
On-site
GBP 22,000 - 30,000
Full time
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Job summary
Ein etabliertes Unternehmen in der Industrie- und Fertigungsbranche sucht einen engagierten Temp Sales Administrator. Diese spannende Rolle bietet die Möglichkeit, wertvolle Erfahrungen im Kundenservice und in der Verwaltung zu sammeln, während Sie für die tägliche Kundenbetreuung verantwortlich sind. Sie werden als erste Anlaufstelle für Kundenanfragen fungieren und eng mit dem Vertriebsteam zusammenarbeiten, um sicherzustellen, dass alle Bestellungen effizient bearbeitet werden. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie. Es besteht die Möglichkeit, nach der temporären Anstellung in eine Festanstellung überzugehen.
Benefits
Qualifications
- Erfahrung in der Kundenbetreuung und Verkaufsadministration erforderlich.
- Ausgezeichnete Kommunikationsfähigkeiten und Problemlösungsansatz.
Responsibilities
- Verantwortlich für das tägliche Kundenmanagement und die Bearbeitung von Anfragen.
- Verwaltung von Bestellungen von der Angebotserstellung bis zur Lieferung.
Skills
Education
Tools
Job description
- Immediate start
- 3 / 6 temp role with the possibility of going perm
About Our Client
Our client is a well-established player in the industrial/manufacturing sector. They are a large organisation with a substantial workforce, dedicated to producing top-quality products while ensuring excellent customer service.
Job Description
- Responsible for customer daily account management, providing quotations, sharing product knowledge, dealing with customer enquiries & complaints.
- Being first point of contact for the customer, dealing with all customer enquiries & complaints when required.
- Manage orders from point of quotation to final delivery, ensuring progress is tracked, communicated, identifying potential issues and implementing solutions to ensure targets are met.
- To ensure regular contact is maintained with the customer and to develop customer relationships further.
- Work daily within the ERP system and Salesforce recording and maintaining customer accounts.
- Provides timely and accurate analysis and progress reporting in line with customer orderbooks.
- Produce daily/weekly statistical analysis and reporting on KPI's.
The Successful Applicant
A successful Temp Sales Administrator should have:
- Experience in a customer service/sales administration role, preferably in the industrial/manufacturing sector.
- Excellent communication and interpersonal skills.
- Strong organisational and multi-tasking abilities.
- Proficiency in MS Office and customer service software.
- A customer-oriented approach with a problem-solving attitude.
- Can commit to a 3/6 temp role.
What's on Offer
- Immediate start.
- Opportunity to work in a large, reputable organisation in the industrial/manufacturing sector.
- Gain valuable experience in customer service and administration.
- Possibility of going perm.
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