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Telesales Person - Car Parts

Glen Callum Associates Ltd

Washington

On-site

GBP 24,000 - 29,000

Full time

22 days ago

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Job summary

An established industry player is seeking a dedicated Telesales Professional to join their dynamic team in the automotive sector. In this telephone-based role, you will provide expert advice to customers regarding car parts and accessories, ensuring timely order fulfillment. Your strong communication skills and knowledge of automotive products will be key in delivering exceptional customer service. Join a supportive environment where teamwork and collaboration are valued, and enjoy a competitive salary along with attractive bonuses and benefits. This is an exciting opportunity to grow your career in a thriving industry.

Benefits

Bonus
Pension
28 Days Annual Leave (Including Bank Holidays)

Qualifications

  • Solid knowledge of car parts and accessories is essential.
  • Experience in a Motor Factor environment is a distinct advantage.

Responsibilities

  • Advise customers on the sale of car parts and accessories over the phone.
  • Process orders and manage stock levels efficiently.

Skills

Knowledge of car parts
Customer service skills
Communication skills
Team collaboration

Tools

MAM software
Microsoft Word
Microsoft Excel

Job description

Telesales Person - Car Parts

We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary: Up to 29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)

Key Responsibilities:

  • Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
  • Process orders through automated systems and ensure accurate dispatch.
  • Manage stock levels to ensure orders are fulfilled efficiently.
  • Work closely with the team to achieve sales targets and maintain excellent customer service.
  • Provide support across other areas of the business as needed.

Ideal Candidate:

  • Experience: Solid knowledge of car parts and accessories.
  • Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
  • Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
  • Customer Service: Exceptional telephone manner and strong communication skills.
  • Team Player: Able to collaborate and support colleagues as required.

How to Apply:

To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd at or call (phone number removed) for more information.

Job Ref: 4241RC

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