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Telesales Person - Car Parts

Glen Callum Associates Ltd

Newcastle upon Tyne

On-site

GBP 24,000 - 29,000

Full time

22 days ago

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Job summary

An established industry player is seeking a dedicated Telesales Professional to join their friendly team. In this telephone-based role, you will assist customers with their automotive parts needs, providing expert advice and ensuring timely order fulfillment. Your solid knowledge of car parts and exceptional communication skills will be key in advising customers and processing orders. This dynamic company offers a supportive environment where your contributions will help drive success. If you're passionate about the automotive industry and enjoy helping customers, this opportunity is perfect for you.

Benefits

Bonus
Pension
28 Days Annual Leave (Including BH)

Qualifications

  • Solid knowledge of car parts and accessories is essential.
  • Experience in a Motor Factor environment is advantageous.

Responsibilities

  • Advise customers on car parts and process orders efficiently.
  • Manage stock levels and collaborate with the team to achieve sales targets.

Skills

Knowledge of car parts
Customer service skills
Communication skills
Team collaboration

Tools

MAM software
Microsoft Word
Microsoft Excel

Job description

Telesales Person - Car Parts


We are a dynamic and growing Motor Factor specialising in a wide range of car parts, accessories, and automotive products. Due to expansion, we are looking for a dedicated Internal Car Parts Sales Advisor / Telesales Professional to join our friendly and supportive team. This is a telephone-based, non-customer-facing role where you'll assist customers over the phone with their automotive parts needs, providing expert advice and ensuring timely order fulfilment.


Location:

Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington


Salary:

Up to £29K Basic + Bonus + Pension + 28 Days Annual Leave (Inc. BH)


Key Responsibilities:
  1. Advise customers over the phone on the sale of car parts, accessories, and specialist automotive products.
  2. Process orders through automated systems and ensure accurate dispatch.
  3. Manage stock levels to ensure orders are fulfilled efficiently.
  4. Work closely with the team to achieve sales targets and maintain excellent customer service.
  5. Provide support across other areas of the business as needed.
Ideal Candidate:
  1. Experience: Solid knowledge of car parts and accessories.
  2. Motor Factor Background: Experience in a Motor Factor environment is a distinct advantage.
  3. Computer Literate: Proficiency in email, Word, Excel; experience with MAM software is advantageous.
  4. Customer Service: Exceptional telephone manner and strong communication skills.
  5. Team Player: Able to collaborate and support colleagues as required.
How to Apply:

To apply for this exciting role, please send your CV to Robert Cox at Glen Callum Associates Ltd or call (phone number removed) for more information.


Job Ref: 4241RC

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