Telesales Executive

Pertemps SSDC DDT; Reading; Hybrid; GBP 30,000 - 42,000; Full time

Job description

Telesales Executive
£30,000 + bonus - up to £42,000 OTE

Winnersh-based - hybrid working (3 days in the office)
37.5 hours per week, with flexible working options within operating hours (Mon-Fri: 9am-7pm, weekends: 9am-6pm). You'll work one weekend day every other week.

An exciting opportunity has come up with a rapidly growing car selling company that's on the lookout for a friendly, enthusiastic Sales Executive to join their team. This is a fantastic role for someone who enjoys helping others, thrives in a fast-paced environment, and brings a natural flair for communication. The successful candidate will guide customers through an online auction process, providing expert support and making the experience smooth, simple and successful.

What the role involves:

1. Managing a pipeline of customers who are looking to sell their cars through an online auction platform.
2. Reviewing seller listings for completeness and working with them to fill in any gaps before the auction goes live.
3. Using industry knowledge to offer helpful advice and set realistic expectations, ensuring the best possible outcome for sellers.
4. Clearly explaining each step of the auction process, helping customers feel confident and informed.
5. Handling any queries, objections, or negotiations with professionalism and care.
6. Communicating effectively through phone, email, live chat, and SMS.
7. Working collaboratively with the wider team to meet both individual and team targets.

What they're looking for:

1. Previous experience in a target-driven role with responsibility for managing your own customer pipeline.
2. Excellent communication skills - both written and verbal - and the ability to build genuine rapport with customers.
3. A positive, customer-first attitude with a strong desire to help people reach their goals.
4. Good attention to detail and a structured, organised approach to follow-ups and task management.
5. Someone who enjoys being part of a team, but is equally comfortable working independently.
6. Confident using a range of communication channels.
7. An interest in the automotive sector is a bonus, but not a must-have.

What's on offer:

1. A brilliant holiday package - 36 days' leave, rising to 38 days after 3 years and 41 after 10 years - plus the option to buy 3 extra days annually.
2. Share options - be part of the company's growth journey.
3. Vitality private healthcare - with added eyecare vouchers.
4. Life assurance - for peace of mind.
5. Monthly wellbeing sessions - looking after your mental health.
6. Special leave - including one day off for your wedding and another when you move house.
7. Work from abroad - up to a month each year!
8. Inclusive family-friendly policies - covering parental leave, fertility treatment, and pregnancy loss support.
9. Bubble childcare support - including discounted nanny fees.
10. £500 home office allowance - to help you get set up comfortably.
11. A dedicated learning & development budget - so you can continue to grow.