Telesales Administrator

Edwards & Pearce; Kingston upon Hull; On-site; GBP 20,000 - 30,000; Full time

Job description

An excellent new opportunity to join a progressive and growing wholesale company as a Telesales Administrator.

THE BENEFITS:

• Onsite parking.
• Birthday off work.
• Progression and personal development.

THE ROLE:

• Follow up on all enquiries productively and proactively.
• Maintain the customer database.
• Create leads - discover prospective customers using a diverse range of methods.
• Create appointments with potential customers.
• Make outgoing calls to establish contact with potential customers and introduce the company.
• Recognise customer requirements.
• Provide information to potential customers such as product features, pricing and benefits.
• Establish and maintain relationships with potential customers, keeping in touch with them.
• Log and monitor sales activities and leads.
• Negotiate on pricing, address problems, and eliminate obstacles.
• General ad-hoc administration duties.

THE CANDIDATE:

• Previous experience within a telesales or business development role is crucial.
• Have a strong telephone manner and presence.
• Possess excellent written and verbal communication skills.
• Have strong attention to detail.
• Possess the ability to work under pressure and solve problems.
• Be motivated and resilient.
• Have excellent time management and organisational skills.
• Be a strong team player.
• Have customer service at the heart of what you do.
• Have strong IT literacy (Microsoft Excel and Word).

THE CONSULTANCY:

Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.