Telesales

Telesales Coordinator

OA are recruiting for a Telesales Coordinator to join our client, a respected designer and manufacturer of high-quality commercial and residential wallcoverings.

Location: Hemel Hempstead

Hours: Full-time, 8:30am-5pm, Monday to Friday. Office based.

Salary: £28,000 + annual bonus

Telesales Coordinator - Benefits:

1. 25 days holiday + UK bank holidays
2. Onsite parking
3. Employee Assistance Programme

Telesales Coordinator - Key Responsibilities:

1. Implement strategies as directed in order to identify then maximise business opportunity within targeted accounts.
2. Identify prospective business from a variety of sources such as sample requests, enquiries, Internet searches, and customer referrals. This will include both warm and cold leads.
3. Arrange follow-up calls with potential prospects.
4. Keep a daily log of call activity and monitor success rate.
5. Contact a high-volume of customers against assigned KPI’s.
6. Investigate inactive accounts and implement strategies to re-activate them.
7. Ensure all appropriate leads and opportunities are followed up in a timely and accurate manner.
8. Ensure accurate and up to date records via the CRM systems.
9. Attend and contribute to regular sales and progress meetings/launches.
10. Work with the team in a positive and professional manner at all times.

Telesales Coordinator - Skills and Experience:

1. Previous success in an outbound B2B telesales role.
2. Previous experience in a field sales/sales/call centre position.
3. Strong customer service/sales experience.
4. Professional telephone manner and an ability to confidently strike up a conversation.
5. Highly motivated.
6. Proactive.
7. Computer literate.
8. Ability to plan and organise.
9. Calm under pressure.

If you are interested in this position and have a passion for sales, please apply online with your CV.