Telephone Account Administrator

Email: kittismith@westrecruitment.com.au

Call: 9689 8906

West Sector: Business Support

Job Summary

- Yennora Location
- Permanent Opportunity
- $70k + Super + Annual Bonuses

Job Description

About your new employer
West Recruitment is currently partnering with a leading Australian-owned company who have been operating for over 40 years. Manufacturing locally, they also distribute their quality products across Australia and New Zealand within the medical, industrial, and specialty industries.

About your new job

Due to growth and changes within the business, we are currently seeking an experienced Customer Service Officer to join this close team. Your duties will include but are not limited to:

1. Supporting the internal sales team
2. Making outbound calls nationally as per a prearranged call cycle to current customers
3. Prospecting for new accounts and relaying information to the sales department
4. Making inquiries regarding customer satisfaction
5. Liaising with departments with accurate information regarding the outcome of customer calls
6. Customer retention and upsell
7. Order processing into NAV and customer portal training

About you!

1. Previous experience in a customer service or call center role
2. Professional phone manner and high level of attention to detail
3. Able to think outside the box demonstrating an agile approach to work
4. Ability to work in a team environment
5. Accurate data entry skills

What’s in it for you?

1. A Permanent opportunity with a highly regarded corporation
2. A competitive salary with yearly bonuses
3. Discounts with associated partners such as Bunnings, Coles, Kmart, etc.
4. A great opportunity to develop, learn, and grow your skills
5. Play a vital role in the business

If this opportunity sounds right for you, please click the Apply Now button or alternatively if you have any questions, please call Kitti on 02 9689 8906.