Telecoms Engineer

Covering South UK, this role comes with a car or car allowance, and you will be required to undertake a standard DBS.

Following bespoke solution designs, the Deployment Services team is responsible for the onsite deployment of telecoms and IT devices, which includes items such as telephone handsets and headsets.

Reporting to the Telecoms Manager, the deployment team will be required to support the setup and full implementation of the approved solution to maintain consistency throughout the project.

Key Responsibilities:

• Setup, configuration & installation of cloud telephony.
• Networking.
• Surveys.
• Testing.
• Troubleshooting of SIP handsets and networking.
• Support the project team and sales in day-to-day duties as required to achieve project deployment targets.
• Confidently tackle problems and assist others in solving technical issues.
• Implement projects in a timely and professional manner.
• Engage with customers via phone, video conference, or onsite meetings to scope technical elements of a project.
• Review and manage applicable project documentation.
• Carry out installation, testing, and training to ensure a smooth deployment for client sign-off.
• Identify and progress additional sales opportunities related to a project and other offerings.
• Willingness to travel throughout the UK, which may result in spending time away from home when applicable.
• Liaise with third parties, such as service providers and IT companies, to assist in project completion and troubleshooting.