Technology Product Lead (Martech)

Bold innovation and leadership. Cross-functional collaboration. Resolving complex challenges.

Technology Product Lead (Martech)

*Internally this role is known as a Martech Transformation Lead

£68,000 - £75,000 (+ Benefits)

Reports to: Head of Product Portfolio (Marketing & Engagement)

Department: Chief Operating Office

Contract: 2 year fixed-term contract

Hours: Full time 35 hours per week.

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 16 January 2025 23:55.

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: From the week commencing 20 January 2025

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has a vision to bring about a world where everybody can lead longer, better lives, free from the fear of cancer. However, to achieve our mission and grow our funding, we must build even greater momentum and urgency around our cause, and engage and inspire millions of people in deeper, more meaningful ways to join our mission. Therefore, we have created a long-term Engage Strategy and designed a bold transformation programme which aims to better harness data and digital marketing technology to deliver more relevant, trusted, and frictionless experiences for our audiences (and in turn drive growth).

Our Martech portfolio has an extensive technological estate consisting of a range of products used by our Marketing and Supporter Engagement departments (e.g., Adobe Campaign, Infobip, Taxi for Email, Contentful, Bynder, Graphify, Optimizely, Jotform, and many more).

We are searching for a Technology Product Lead to play a pivotal role in leading and managing the digital and data-led transformation of this estate. Your impact will be to help us get the most out of our current estate while shaping and defining the future and long-term product needs of our Martech products. This will involve delivering a multi-stage transformation programme to build our product foundations and shape our new strategy before implementing it. You will help ensure that Cancer Research UK has the right culture, skills, and processes for successful delivery and transformation, while fully owning the strategy and budget for our Martech estate.

This is a newly created role for you to shape, meaning you'll have the opportunity to drive how we deliver this change and its scope. By the end of the programme, your impact will be to have partnered closely with senior stakeholders across the organisation and helped deliver the largest programme of change in the history of the UK charity sector. If you are an experienced Product Technology Leader looking for a purpose-driven and autonomous role, we'd love for you to join our mission.

What will I be doing?

• Leading and motivating your teams, defining culture, acting as a role model, and setting high professional standards for performance and behaviour.
• Leading the implementation of Cancer Research UK's marketing technology transformation. This involves:
• Setting a vision, strategy, and plan that is strategically aligned, technically viable, and widely understood.
• Defining and ensuring high-quality and fast-paced delivery of product outcomes across our marketing technology transformation.
• Ensuring Cancer Research UK has the right balance of internal capability and external support (e.g., developing culture, coaching and line management, supplier selection and management).
• Managing and being accountable for the Martech budget (this includes leading planning processes).
• Influencing others effectively (including at a senior level) and building internal networks for collaboration and knowledge sharing across the organisation.
• Collaborating with others to ensure that our Martech products are appropriately supported, adhere to SLAs and other operational requirements, and minimise performance risks.
• Ensuring Cancer Research UK's equality and diversity policies are appropriately embedded in all your work.
• Ensuring adherence to all relevant governance across our Martech estate.

What skills will I need?

• An experienced Technology Product Leader with experience in shaping culture, building teams, and leading through change in large organisations. The leadership behaviours we're looking for are:
• Emotional intelligence, resilience, and empathy.
• An inclusive approach to leading and developing digital professionals (this includes supporting career progression, skills development, and leadership coaching).
• Previous experience managing Martech products from within a technology department with an understanding of technical information security architecture, available technologies, and current trends (not from a user/ marketing department).
• Has balanced user needs, strategic and technical requirements, and operational demand in large, complex organisations with constrained resources.
• Demonstrable understanding of outcome-led decision-making and related ways of working.
• Managed and selected marketing technology suppliers.
• Managed budgets with a focus on affordability and effective ways of working (including external suppliers).
• Strong influencing and relationship-building skills:
• The ability to persuade and negotiate with stakeholders of all levels, having communicated methodologies and projects to a diverse, non-expert audience who may be sceptical of a user-first or agile approach.
• Effective at collaborating and forming relationships across boundaries and locations.
• Implemented robust information security and data protection controls.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

Additional Information

For more information about working with us please visit our website or contact us.

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