Technology Application Sales Developer

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

The Technology Application Sales (TAS) Software Developer position has responsibility for implementing use cases and proof of concepts in support of the go to market and technical sales teams. Working closely with Solution Architects (SA), Technical Sales Leads (TSL) and Global Sales & Partner (GS&P) leads, the candidate will translate pre-sales requests into technical supporting material; product demonstrations, solutions, and enablement scripts for colleagues to apply. The successful candidate is a strong team member who communicates clearly and knows how to drive requirements to technical implementation and application support, with a passion for delivering successful outcomes and a desire to provide Blue Planet teams with top quality configured products and solutions.

The ideal candidate will have technical knowledge of the OSS domain with specific focus on one of the Blue Planet portfolio products, a thorough understanding of a broad range of telecommunications technologies, as well as a good understanding of software development and system integration patterns.

The applicant needs to have experience in designing and implementing software solutions that follow a customized off-the-shelf product pattern.

They will have experience working directly with Telco customers, understanding their requirements around OSS software and possess the ability to translate those requirements into software solutions across the Blue Planet Portfolio or similar applications.

Responsibilities:

• Work closely with Blue Planet pre-sales teams and go-to-market leads.
• Interact with the client’s IT, Network Operations, Planning and Engineering teams in the process of delivering Proof of Concepts to account opportunity audiences to understand target business and system processes and to define outcomes using BP products.
• Create demo and PoC supporting material; demo scripts, recordings, and clickable demos to describe the product and use case implementation and benefits.
• Work closely with pre-sales and GTM to ensure alignment between sales messaging and the solution being developed throughout the demo/PoC creation process.
• Work independently and in a hands-on manner.
• Facilitate and/or participate in knowledge transfer and enablement of the pre-sales teams to ensure TAS end users are well-informed and engaged and projects are delivered to (internal and external) customer satisfaction.
• Facilitate and participate in workshops and design sessions both internally and externally to drive towards an optimal solution for a desired requirement while maintaining pragmatism and meeting sales objectives.

Key Skills:

• Demonstrated expert knowledge of the software development life cycle and practices.
• Understanding of Telecom Network design and software that supports providers.
• Understanding of the Telco OSS ecosystem and ideally knowledge of one or more of the Blue Planet Portfolio products and their role in operators' ecosystems.
• Configuration processes from a functional and technical perspective.
• Domain knowledge in multiple telecom technologies (DWDM, Ethernet, IP, etc.) – telecom experience preferred.
• Minimum of 5 years in the role of hands-on Software Developer in the telco OSS and/or BSS areas with experience in a selection of the following:
  • Frontend programming/markup languages: Typescript/Javascript, HTML, CSS, SVG.
  • Frontend development frameworks/libraries: Angular 2+, Node.js/npm, D3.js, Gulp.
  • Frontend testing frameworks/libraries: Protractor, Jasmine.
  • Backend programming/markup languages: Java/J2EE, Python.
  • Backend development frameworks/libraries: Maven, Spring Data/Security/MVC.
  • Backend testing frameworks/libraries: JUnit.
  • DB: Neo4j (graph DB), Oracle DB, PostgreSQL+TimescaleDB.
  • Other technologies: ElasticSearch, Drools, Kafka integration, ReST (on Spring MVC), SSO (LDAP, Reverse Proxy, OAuth2).
  • Programming theory: Algorithms and data structures, relational and graph database concepts, etc.
• 5+ years’ experience in the OSS domain.
• Domestic and international travel is required.