Technical Writer, Editorial Strategy and Solutions [ESAS]

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Technical Writer, Editorial Strategy and Solutions [ESAS]

DESCRIPTION

The Editorial Strategy and Solutions [ESAS] team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon selling partners play a key role by greatly expanding the selection available to shoppers.

As a technical writer with ESAS, you will follow our style guides to create clear and concise information to help Amazon selling partners succeed. You will collaborate with fellow writers and internal business partners (such as program managers, UI designers, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success, while also working independently on multiple projects.

With new programs, products, and strategies being developed and launched all the time, the opportunities for imaginative and innovative thinking and content strategy are endless. Join us today!

About the team

The Editorial Strategy and Solutions [ESAS] team develops high-quality, user-centered content for the companies and individuals who sell goods and services through the Amazon selling platform. Amazon strives to be Earth's most customer-centric company, where people can buy virtually anything online. Amazon selling partners play a key role by greatly expanding the selection available to shoppers.

BASIC QUALIFICATIONS

1. English Bachelor's Degree, technical writing, or related field (Master's degree preferred).
2. Minimum 6+ years experience as a technical writer, editor, or content strategist, with the ability to use both data-driven and user-centric approaches.
3. Strong editorial background with excellent written and verbal communication skills.
4. Experience managing content projects of varying complexity, content review and localization.
5. 2-4 years experience with a markup language such as HTML or XML.
6. Project management experience. Ability to execute content projects, prioritize, and meet deadlines.
7. Ability to solve problems and work in ambiguous environments.
8. Ability to prioritize and manage multiple stakeholder relationships and needs in a fast-paced environment.
9. Strong content strategy and information architecture skills.
10. Working knowledge of Darwin Information Typing Architecture (DITA) is preferred.

PREFERRED QUALIFICATIONS

1. Ability to work with a global, diverse team.
2. Experience with Content Management Systems (CMS)
3. Experience working with product and UI designers and writing UI text
4. Experience working as part of a global team supporting multiple languages
5. Experience creating content for translation and localization; ability to speak or read other languages a plus.
6. Experience working in an Agile content development environment
7. Strong attention to detail and organizational skills

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.