Technical Writer

Job Description:

The development team of our financial services client are seeking a Technical Writer to join their team on a permanent basis.

The successful candidate will create and uphold a thorough and organised documentation system for the technology team, ensuring a clear understanding of the firms' processes, systems, and integrations.

Essential Skills/Experience:

• Proven ability to write clear, concise, and well-structured documentation.
• Familiarity with software development processes, system architecture, and various technology platforms.
• Able to work effectively with developers, engineers, and subject matter experts to gather information, delegate writing tasks, and review outputs.
• Demonstrates attention to detail, ensuring that all content meets established benchmarks for accuracy and professionalism.
• Ability to quickly learn and articulate complex technical information for both technical and non-technical audiences.
• Strong ability to structure and prioritize tasks within a documentation project, meeting deadlines and managing multiple contributors.
• Proactively identifies gaps or outdated information in existing documentation, seeking opportunities to enhance accuracy and usability.
• Flexible in responding to evolving documentation needs, new technologies, or changes in project scope.
• Capable of defining and upholding documentation standards, style guides, and templates to maintain uniformity and clarity.
• Skilled in proofreading and editing for grammar, coherence, and style consistency.
• Excellent verbal and written communication, enabling the Documentation Writer to understand complex material and translate it into easily digestible formats.

Core Responsibilities:

• Develop and enforce documentation standards so that all content, whether self-authored or contributed by subject matter experts, meets a clear, consistent threshold of quality.
• Ensure that each system's functionality, architecture, and dependencies are thoroughly documented. Include detailed processes, workflows, and best practices, making the information easily accessible for both technical and non-technical team members.
• Create a clear, system-driven, hierarchical documentation structure that provides a high-level overview of all systems, progressively drilling down into technical details and integrations.
• Layer general working instructions and knowledge articles onto the top-down framework, creating a single repository that supports day-to-day operations and reference needs.
• Individually produce required documentation whilst also collaborating with team leads and subject matter experts to assign documentation tasks where necessary.
• Reduce onboarding time for new team members by providing up-to-date, easily navigable documentation. Measure success by tracking onboarding feedback and time-to-proficiency metrics.

Benefits:

• A highly competitive salary
• Wider Benefits package

Job reference: 15964

To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.