Technical Team Leader

Concept Information Technology; Luton; On-site; GBP 80,000 - 100,000; Full time

Job description

Job Title: Technical Team Leader – IT & EPOS Workshop
Location: Milton Keynes
Salary: £180 - £200 per day (inside IR35)
Job Type: Full time Contract Opportunity, monthly rolling

About The Company:
Leading provider of IT and EPOS solutions, delivering innovative and reliable services to our clients across multiple industries. Our commitment to excellence drives us to continually improve our offerings, and we are now looking for a skilled and dedicated Technical Team Leader to join our dynamic IT and EPOS workshop team.

Role Overview:
As the Technical Team Leader, you will be responsible for overseeing the day-to-day operations of our workshop team, ensuring high-quality service delivery for IT and EPOS systems. You will lead a team of technicians, providing guidance, mentorship, and hands-on support, while ensuring projects are completed on time and to the highest standards. This is a key role within the organisation, requiring technical expertise, leadership skills, and a customer-focused approach.

Key Responsibilities:

1. Lead, manage, and motivate a team of technicians in an IT and EPOS workshop environment.
2. Provide technical support and troubleshooting expertise for IT systems and EPOS hardware/software.
3. Oversee the repair, maintenance, and installation of IT and EPOS systems for clients.
4. Ensure the team meets performance targets, service levels, and deadlines.
5. Manage the prioritisation of work orders, ensuring efficient workflow and timely resolutions.
6. Maintain inventory and manage the ordering of necessary parts and equipment for repairs.
7. Stay updated on industry trends, new technologies, and best practices in IT and EPOS systems.

Key Requirements:

1. Proven experience in a technical leadership role within an IT or EPOS environment.
2. Strong knowledge of IT systems, hardware, software, and EPOS solutions.
3. Excellent problem-solving and troubleshooting skills.
4. Strong leadership and team management experience.
5. Ability to work under pressure and handle multiple priorities simultaneously.
6. Excellent communication and interpersonal skills.

What We Offer:

1. £180 - £200 per day (inside IR35, these rates are the umbrella company rate subject to deductions)
2. Day time working hours – Monday – Friday, 8.30am – 5.00pm
3. Opportunities for career progression and professional development.
4. A dynamic and supportive work environment.
5. The chance to work with cutting-edge technology in a rapidly evolving industry.

If you are a proactive and experienced leader with a passion for IT and EPOS systems, we would love to hear from you.

How to Apply:
Please submit your CV and a cover letter detailing your relevant experience and why you’re the ideal candidate for the role to Jessica Gregg or Phoebe Timperley, or click Apply. We look forward to hearing from you!